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Printer Problems
Fill out the Diagnostics Checklist as you complete these checks.
Serial or Parallel Device Problems
Fill out the Diagnostics Checklist as you complete these checks.
Sound and Speaker Problems
Fill out the Diagnostics Checklist as you complete these checks.
l Multiple power strips connected to the same electrical outlet
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Checktheprinterdocumentation— See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Checktheprintercableconnections—
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
Testtheelectricaloutlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VerifythattheprinterisrecognizedbyWindows—
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer
Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Reinstalltheprinterdriver— See the printer documentation for instructions
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you are having a problem with a printer, see Printer Problems.
Checktheoptionsetting— See the device's documentation for the recommended settings. Then enter system setup (see Entering System
Setup) and go to the Integrated Devices option settings. Ensure that the Serial Port setting or the Parallel Port setting matches the
recommended settings.
Run the Dell Diagnostics (see Dell Diagnostics)
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
- Abbreviations and Acronyms 1
- Advanced Features 2
- Security 3
- Password Protection 4
- Admin Password 5
- System Setup 6
- System Setup Options 7
- Boot Sequence 9
- Clearing CMOS Settings 11
- Power Management 11
- Hyper-Threading 12
- IEEE 1394 12
- About RAID Configurations 12
- RAID Level 1 13
- RAID Level 5 13
- RAID Level 10 14
- Deleting a RAID Volume 16
- Creating a Spare Hard Drive 20
- FCC Notices (U.S. Only) 22
- Finding Information 23
- User's Guide 24
- Operating System CD 24
- Dell Supported Linux Sites 25
- Back Panel Connectors 28
- Inside View 29
- System Board Components 30
- Specifications 30
- Caring for Your Computer 34
- Cleaning Your Computer 34
- Floppy Drive 35
- CDs and DVDs 35
- Obtaining Assistance 36
- Before You Call 38
- Contacting Dell 38
- Glossary 47
- Copying CDs and DVDs 55
- Helpful Tips 56
- Before You Begin 57
- Recommended Tools 57
- Turn Off Your Computer 57
- Removing the Computer Cover 58
- Chassis Intrusion Switch 59
- Memory 60
- Installing Memory 61
- Drives 63
- Desktop Computer Drives 64
- Power Cable Connectors 65
- SATA Data Cable Connectors 65
- SAS Data Cable Connectors 65
- Hard Drive 66
- Installing an Additional Fan 74
- Drive-Panel Inserts 75
- Replacing the Drive Panel 77
- CD/DVD Drive 82
- Cards 86
- PCI Cards 87
- Removing a PCI Card 90
- PCI Express Cards 91
- Removing a PCI Express Card 94
- Processor 96
- Replacing the Processor 97
- Battery 99
- I/O Panel 100
- I/O-Panel Components 101
- Removing the I/O Panel 101
- Power Supply 103
- System Board 104
- Replacing the System Board 105
- Replacing the Front Panel 106
- Replacing the Computer Cover 106
- Drive-Panel Inserts 107
- Drive Panel 108
- Back to Contents Page 111
- Solving Problems 112
- Card Fan Problems 113
- Drive Problems 113
- CD and DVD drive problems 114
- Hard drive problems 114
- IEEE 1394 Device Problems 115
- Keyboard Problems 116
- A program crashes repeatedly 117
- A solid blue screen appears 117
- Other software problems 117
- Memory Problems 118
- Mouse Problems 118
- Network Problems 118
- Power Problems 119
- Printer Problems 120
- Sound and Speaker Problems 120
- No sound from speakers 121
- No sound from headphones 121
- Video and Monitor Problems 122
- Diagnostic Lights 125
- Beep Codes 127
- Error Messages 127
- Dell Diagnostics 131
- Drivers 132
- What Is a Driver? 133
- Identifying Drivers 133
- Creating a Restore Point 134
- Enabling System Restore 135
- Before You Begin 136
- Reinstalling Windows XP 136
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