DellPrecision™Workstation690User'sGuide Notes, Notices, and Cautions Information in this document is subject to change without notice. ©200
A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer. l Attach a
M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measuremen
PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single poi
off your computer before completing a shutdown. smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to au
video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program
Back to Contents Page I/O Panel DellPrecision™Workstation690User'sGuide I/O-Panel Components Removing the I/O Panel Replacing th
4. If a graphics riser card is installed, remove it: a. Remove its four screws. b. Disconnect its power cable. c. Move it slightly up and
Back to Contents Page Memory DellPrecision™Workstation690User'sGuide Addressing Memory With 4-GB or Greater Configurations (32-bit Ope
Memory Installation (Without Memory Riser Cards) Fully buffered DDR2 memory modules can also be installed in pairs of two; in this case, the compu
3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer. 4. Note the position of the memory fan, th
7. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the
case sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character
Removing Memory Without Memory Riser Cards 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing th
5. Press out the securing clip at each end of the memory module connector. 6. Grasp the module and pull up. If the module is difficult to rem
in sets of four with one of the four on each riser card. Install memory modules in order of their labels on the system board; matched sets of four sho
4. Disconnect the power cable from memory riser card 1 and 2. 5. Grasp the memory riser card 1 at each corner and lift memory riser card 1 and
If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 11. Ensure that memory riser card 3 is ab
17. Replace the memory shroud. Tighten the thumbscrews until the memory shroud is well secured and will not shift when the computer is moved. 1
3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer. 4. Disconnect the power cables from memory
7. Grasp the memory riser card 3 at each corner and lift memory riser card 3 and attached card 4 from the DIMM_3 and DIMM_4 memory module connecto
14. Insert the riser cards into the connectors until both riser cards snap into position. 15. Connect the power cables to memory riser cards 1 and
Back to Contents Page Power Supply DellPrecision™Workstation690User'sGuide Removing the Power Supply Replacing the Power Supply
Administrator Password Option Settings You cannot change or enter a new administrator password if the following option is displayed: l Disable
11. Gather the power supply bundles that stem from the power supply, for easy removal. 12. Slide the power supply towards the front of the co
Back to Contents Page Removing the Computer Cover DellPrecision™Workstation690User'sGuide 1. Follow the procedures in Before
6. Locate the three hinge tabs on the edge of the computer. 7. Grip the sides of the computer cover and pivot the cover up, using the hinges as l
Back to Contents Page Replacing the Computer Cover DellPrecision™Workstation690User'sGuide 1. Ensure that all cables are conn
ALERT! Cover was previously removed. 6. Reset the chassis intrusion detector by changing Intrusion Alert to Enabled or Enabled-Silent. See Resetting
Back to Contents Page Installing the Speaker (Optional) DellPrecision™Workstation690User'sGuide 1. Follow the procedures in Befor
5. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page 1 speaker (optional) 2 latch release tab 3 speaker slo
Back to Contents Page Computer Stand DellPrecision™Workstation690User'sGuide Attaching the Computer Stand Removing the Computer Sta
7. Slide the rear of the stand into the rear foot of the computer, and ensure that the alignment guide slides into place. 8. Center the front
Back to Contents Page Chassis Intrusion Switch DellPrecision™Workstation690User'sGuide Removing the Chassis Intrusion Switch Replac
1. Enter system setup (see System Setup). 2. Use the arrow keys to navigate to the Admin Password field, and then press <Enter>. 3.
2. Replace the computer cover (see Replacing the Computer Cover). 3. Connect your computer and devices to electrical outlets, and turn them on.
Back to Contents Page System Board DellPrecision™Workstation690User'sGuide Removing the System Board Replacing the System Board
6. If you do not have memory risers installed, lift to remove the memory fan from the fan support structure. 7. Remove the fan support struct
11. Remove any components that restrict access to the system board. 12. Disconnect all cables from the system board. 13. Before you remo
b. Remove any installed heat-sink assemblies and processors from the existing system board and transfer them to the replacement system board. See Rem
Back to Contents Page DellPrecision™Workstation690User'sGuide Information in this document is subject to change without notice. ©2006Del
Back to Contents Page Tools to Help Solve Problems DellPrecision™Workstation690User'sGuide Diagnostic Lights Beep Codes Error Me
Diagnostic Light Codes During POST The power light displays a solid green for diagnostic light codes during POST. (blinking) amber A possible failu
Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called
Error Messages Fill out the Diagnostics Checklist as you complete these checks. If the message is not listed, see the documentation for the operat
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear e
Alert!PowerSupplyFanFailure— Alert!PreviousFanFailures— Alert!PreviousThermalFailure— Alert!PreviousShutdownDuetoThermal
Drivenotready— Put a floppy disk in the drive. GateA20failure— See Lockups and Software Problems. Hard-diskconfigurationerror— H
Non-systemdiskordiskerror— Replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and res
Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Solving Problems and run
5. Select the Boot from CD-ROM option from the menu that appears. 6. Type 1 to start the ResourceCD menu. 7. Select the option to start the
Many drivers, such as the keyboard driver, come with your Microsoft®Windows®operating system. You may need to install drivers if you: l Upgrade you
Manually Reinstalling Drivers 1. After extracting the driver files to your hard drive as described in the previous section, click the Start butto
4. Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two
5. When prompted, click Finish to reboot the computer. 6. When prompted, click Yes. The computer restarts. Because the computer is restored to
Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reins
NIC (On default) setting is active, if a boot routine is not available from the network server, the computer attempts to boot from the next device in
Back to Contents Page Solving Problems DellPrecision™Workstation690User'sGuide Troubleshooting Tips Follow these tips when you troubl
Card Fan Problems Drive Problems Fill out the Diagnostics Checklist as you complete these checks. Testthegraphicscard— 1. Turn o
CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems Check for Soft
IEEE 1394 Device Problems Checkthetelephonelineconnection— Checkthetelephonejack— Connectthemodemdirectlytothetelepho
Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding
A program is designed for an earlier Microsoft®Windows®operating system A solid blue screen appears Other software problems Media Card Reader
Memory Problems Fill out the Diagnostics Checklist as you complete these checks. Mouse Problems media. FlexBay device is Disabled — Ther
Network Problems Fill out the Diagnostics Checklist as you complete these checks. Power Problems Fill out the Diagnostics Checklist as you compl
Printer Problems Fill out the Diagnostics Checklist as you complete these checks. Serial or Parallel Device Problems Fill out the Diagnostics Ch
Sound and Speaker Problems Fill out the Diagnostics Checklist as you complete these checks. No sound from speakers No sound from headphones C
(Off default) Security Unlock Setup (Locked default) When an administrator password is being used, allows the user access to modify system setup setti
Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks. If the screen is blank If the screen is difficult
Back to Contents Page
Back to Contents Page Features of Microsoft®Windows®XP DellPrecision™Workstation690User'sGuide Transferring Information to a New Com
After the information has been copied, the Completing the Collection Phase screen appears. 8. Click Finish. To transfer data to the new computer:
3. Click Finished and restart the new computer. Switching to Microsoft®Windows®Classic View You can change the appearance of the Windows deskt
l Center to place a single copy of an image in the center of the screen l Stretch to place a single copy of an image to fit the size of the screen
Desktop Cleanup Wizard Your computer is set up to use the Desktop Cleanup Wizard to move programs that are not frequently used to a designated folde
Network Setup Wizard The Microsoft®Windows®XP operating system provides a Network Setup Wizard to guide you through the process of sharing files
Boot Menu This feature allows you to change the boot sequence for devices. Option Settings l Onboard or USB Floppy Drive — The computer attempts
7. Press <Enter> to select the device. For example, if you are booting to a USB memory key, highlight USB Device and press <Enter>.
2. Remove the computer cover (see Removing the Computer Cover). 3. Locate the 2-pin password jumper (PSWD) on the system board, and remove the
Back to Contents Page About Your Computer DellPrecision™Workstation690User'sGuide Front View Back View Back Panel Connectors
d. Remove the jumper plug from the RTCRST pins and place it back on the password pins. 4. Replace the computer cover (see Replacing the Computer
About RAID Configurations This section provides an overview of the RAID configuration that you might have selected when you purchased your computer.
RAID Level 5 RAID level 5 uses a data-staging storage technique known as "parity checking." When a block of data is written to the RAID conf
Entering the RAID Configuration Utility 1. Boot the system. 2. Press <Ctrl><C> during POST when prompted. If you wait too long an
l Drives must have 512 byte blocks and must not have removable media. l There can be at minimum of 2 and a maximum of 4 hard drives in a RAID volum
When a RAID volume is synchronized, the firmware synchronizes the data on the secondary hard drive(s) with the data on the primary hard drive of the R
Back to Contents Page Battery DellPrecision™Workstation690User'sGuide About the Battery Removing the Battery Replacing the Batte
6. While supporting the battery connector, press the battery tab away from the positive side of the connector and pry the battery up out of the securi
Back to Contents Page Before You Begin DellPrecision™Workstation690User'sGuide Recommended Tools Turning Off Your Computer Befor
1. Turn off your computer (see Turning Off Your Computer). 2. Disconnect all telephone or network cables from the computer. 3. Disconnect y
Back View Back Panel Connectors NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operati
Back to Contents Page Cards DellPrecision™Workstation690User'sGuide Expansion Card Support Installing an Expansion Card Removing
3. Press the tabs on either end of the card retention device and lift to remove it from the computer. 4. Press down the tab on the top of the
10. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot If there is a release tab on the card
13. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable conne
Removing an Expansion Card 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing the Computer Cover).
c. If the connector has a release tab, press the release tab as you grasp the card by its top corners, and ease it out of its connector. 6. If
10. Reconnect the data cable to each installed hard drive. 11. Reconnect the hard drive power cable to each installed hard drive. 12. En
Removing a PCI Express Graphics Card from a Dual Configuration This section regards dual configurations of PCI Express graphics cards only. For remo
6. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall.
10. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable conne
1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connecto
13. Replace the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on
3. Press the tabs on either end of the card retention device and lift to remove it from the computer. 4. Press down the tab on the top of the
9. Gently pull the securing tab (if present) and place the card in the connector. Press down firmly and ensure that the card is fully seated in the
14. Connect the power cable to the power connector on the card. For information about the card cable connections, see the documentation that ca
2. Remove the computer cover (see Removing the Computer Cover). 3. If a graphics riser card is installed, remove it: a. Remove its four sc
Back to Contents Page Copying CDs and DVDs DellPrecision™Workstation690User'sGuide This section applies only to computers that have a C
Helpful Tips l Use Microsoft®Windows®Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a Digita
Back to Contents Page Cleaning Your Computer DellPrecision™Workstation690User'sGuide Computer, Keyboard, and Monitor Mouse Flopp
Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate
Back to Contents Page Processor DellPrecision™Workstation690User'sGuide Removing the Processor Installing the Processor Remo
Inside View System Board Components 13 serial connector Connect a serial device, such as a handheld device, to the serial port. If necessary, th
7. Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the
12. Replace the computer cover (see Replacing the Computer Cover). Installing the Processor 1. Follow the procedures in Before You Begin.
7. Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket. 8. Align the pin-1 c
If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your
Back to Contents Page Drives DellPrecision™Workstation690User'sGuide Hard Drive Drive Panels Floppy Drive Media Card Reader
When connecting a SAS or SATA cable, hold the cable by the connector at each end and press firmly into the connector. When disconnecting a SAS or SATA
1. If you are replacing a hard drive that contains data that you want to keep, back up your files before you begin this procedure. 2. Follow th
7. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive bay. 8. Ensur
4. Follow the procedures in Before You Begin. 5. Remove the computer cover (see Removing the Computer Cover). 6. Verify that the hard-d
11. Ensure that all connectors are properly cabled and firmly seated. 12. Replace the computer cover (see Replacing the Computer Cover).
1 secondary processor connector (CPU_1) 18 hard drive fan (FAN_HDD) 2 front fan connector (FAN_FRONT) 19 FlexBay connector (USB) 3 card cage fan con
See the documentation for your operating system for instructions. 19. Test the hard drive by running the Dell Diagnostics. See Dell Diagnostics.
7. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive carrier. 8.
4. Remove the drive panel (see Removing the Drive Panel). 5. If you are installing a new drive, remove the drive-panel insert from a 5.25-inc
9. Connect a power cable to the hard drive. 10. Connect the data cable to the back of the drive and to the connector on the system board.
Removing the Drive Panel 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing the Computer Cover).
3. Slide the drive panel insert tab out from the tab slot 4. Set the drive-panel insert aside in a secure location. Replacing a Drive-P
Replacing the Drive Panel 1. Follow the procedures in Before You Begin. 2. Align the drive panel tabs with the side-door hinges. 3.
2. Remove the computer cover (see Removing the Computer Cover). 3. Remove the drive panel (see Removing the Drive Panel). 4. Disconnect th
b. Install a drive panel insert (see Replacing a Drive-Panel Insert). 9. If you are installing another drive in the drive bay, see the appropri
8. Attach the power and data cables to the floppy drive. 9. Connect the other end of the data cable to the system board connector labeled &qu
Cable Colors Back to Contents Page 13 main power connector (POWEsR1) 30 NOTE: PCI-Express x8 card slot, wired as x4 (SLOT1_PCIE) NOTE: In the
14. Enter system setup and select the appropriate Diskette Drive option (see System Setup). 15. Verify that your computer works correctly by runn
7. Press down the release lever on the side of the drive carrier and pull the Media Card Reader out. 8. If you are not installing another dri
7. If an empty 3.5-inch drive carrier is installed in the drive bay, slide the Media Card Reader into the drive carrier until it clicks into place
10. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 11. Reinstall the
4. Disconnect the power and data cables from the back of the drive. 5. If you are uninstalling your only IDE CD/DVD drive and will not replac
11. Connect the computer and devices to electrical outlets, and turn them on. Installing a CD/DVD Drive 1. Follow the procedures in Before Yo
9. Attach the power and data cables to the CD/DVD drive. 10. If you are installing an IDE drive, another CD/DVD drive may be attached to the sam
Back to Contents Page FCC Notice (U.S. Only) DellPrecision™Workstation690User'sGuide FCC Class B This equipment generates, uses, and c
Back to Contents Page Information About Your Computer DellPrecision™Workstation690User'sGuide Finding Information Specifications
l Service Tag and Express Service Code l Microsoft Windows License Label Service Tag and Microsoft®Windows®License These labels are located on
Back to Contents Page Advanced Features DellPrecision™Workstation690User'sGuide LegacySelect Technology Control LegacySelect technolo
Specifications Your operating system product key label is located on your computer (see Service Tag and Microsoft® Windows® License). NOTE: The co
Type PCIe x16 (up to 150 W supported) Audio Type Sigmatel STAC9200 High Defintion Audio CODEC and Azalia/ High Definition digital controller Stereo
Audio two front-panel connectors for microphone and headphones; two back-panel connectors for line-in and line-out/ headphones System board connectors
Back to Contents Page CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it
Back to Contents Page Getting Help DellPrecision™Workstation690User'sGuide Technical Assistance Problems With Your Order Product
[email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service sa
5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are al
Antigua and Barbuda Website: www.dell.com.ag E-mail: [email protected] General Support 1-800-805-5924 Argentina (Buenos Aires) Internationa
Country Code: 673 Customer Care (Penang, Malaysia) 6046334888 Transaction Sales (Penang, Malaysia) 6046334955 Canada (North York, Ontario) Interna
Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Technical Support for all other Dell computers 70230182 Customer Care (Relationa
Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation is software that enables remote management programs such as IT Assistant
Country Code: 30 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada E-mail: [email protected] General Support toll-fr
Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Technical Support (servers) toll-free: 0120-198-498 Technical Support o
Netherlands Antilles E-mail: [email protected] General Support 001-800-882-1519 Netherlands (Amsterdam) International Access Code: 00 Country
Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore
Country Code: 886 Customer Care toll-free:00801601250 (option5) Transaction Sales toll-free:00801651228 Corporate Sales toll-free:00801651
Back to Contents Page Dell Sales or toll-free:1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free:1-888-798-7561 Software and
Back to Contents Page Glossary DellPrecision™Workstation690User'sGuide A B C D E F G H I K L M N O P R S T U V W X Z Terms in this Glos
L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international cu
DVD+RW drive — a drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI — digital video interface — A standard fo
H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A me
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