XPS 13Service ManualComputer Model: XPS 9343Regulatory Model: P54GRegulatory Type: P54G001
• Philips screwdriver• Flat-head screwdriver• Torx #5 (T5) screwdriver• Plastic scribe10
After Working Inside Your ComputerCAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.1 Replace all screws
Removing the Base CoverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
3 Remove the screws that secure the base cover to the palm-rest assembly.1 screws (9) 2 system badge3 base cover4 Turn the system badge over.5 Star
6 Lift the base cover off the palm-rest assembly.1 base cover 2 plastic scribe14
Replacing the Base CoverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
2 Peel off the tapes that secure the speaker cable to the battery.1 battery cable 2 speaker cable3 tapes (4)3 Remove the screws that secure the batt
4 Lift the battery off the palm-rest assembly.1 palm-rest assembly 2 battery3 screws (4)5 Turn the computer over, open the display, and press the po
Replacing the BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates
Removing the Solid-State DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
2 Slide and remove the solid-state drive from the solid-state drive slot.1 screw 2 solid-state drive21
Replacing the Solid-State DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
Removing the Wireless CardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
4 Slide and remove the wireless card out of the wireless-card slot.1 screw 2 antenna cables (2)3 wireless card24
Replacing the Wireless CardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
Removing the SpeakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
4 Lift the speakers, along with its cables, off the palm-rest assembly.1 system board 2 tapes (2)3 speaker cable 4 screws (4)5 speakers (2) 6 palm-re
Replacing the SpeakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Removing the Heat SinkWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
ContentsBefore Working Inside Your Computer...8Before You Begin ...
2 Lift the heat sink off the system board.1 heat sink 2 screws (4)30
Replacing the Heat SinkWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the Coin-Cell BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
2 Note the location of the coin-cell battery and pry it off the palm-rest assembly.1 coin-cell battery cable 2 palm-rest assembly3 coin-cell battery3
Replacing the Coin-Cell BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
Removing the Battery-Status Light CableWARNING: Before working inside your computer, read the safety information that shipped with your computer and f
3 Note the battery-status light cable routing and peel off the cable from the palm-rest assembly.1 tape 2 keyboard-controls board3 latch 4 battery-st
Replacing the Battery-Status Light CableWARNING: Before working inside your computer, read the safety information that shipped with your computer and
Removing the Touch PadWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Procedure1 Lift the latch and disconnect the touch-pad cable from the system board.1 latch 2 touch-pad cable2 Peel off the touch-pad cable from the
Removing the Wireless Card... 23Prerequisites...
4 Lift the touch pad from the inner edge and remove it from the palm-rest assembly.1 screws (4) 2 palm-rest assembly3 touch pad40
Replacing the Touch PadWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the I/O-Board Cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
2 Note the I/O-board cable routing and peel off the cable from the keyboard.1 latches (2) 2 I/O-board cable3 keyboard43
Replacing the I/O-Board Cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
Removing the I/O BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
4 Lift the latch and disconnect the I/O-board cable from the I/O board.1 tape 2 screws (2)3 media-card reader cable 4 latch5 I/O-board cable46
5 Starting from the outer edge, slide the I/O board from under the fan and remove it from the palm-rest assembly.1 palm-rest assembly 2 I/O board47
Replacing the I/O BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the Keyboard-Controls BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and foll
Removing the Battery-Status Light Cable... 35Prerequisites...
3 Lift the latches and disconnect the keyboard-backlight cable, the keyboard cable, the keyboard-controls board cable, and the battery-status light c
5 Using a plastic scribe, pry up the keyboard-controls board off the palm-rest assembly.1 plastic scribe 2 keyboard-controls board3 palm-rest assembl
Replacing the Keyboard-Controls BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol
Removing the Display AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
5 Disconnect the antenna cables from the wireless card.1 touch-screen cable (optional)2 camera cable3 wireless-card bracket 4 screw5 antenna cables 6
9 Note the display-cable routing and remove the cable from the routing guides on the fan.10 Peel off the tape from the display-cable bracket.1 tapes
13 Using the pull tab, disconnect the display cable from the system board.1 display cable 2 display-cable bracket3 screws (2)56
14 Open the palm-rest assembly and then remove the screws that secure the display hinges to the palm-rest assembly.1 palm-rest assembly 2 display ass
15 Slide and remove the palm-rest assembly from the display hinges.1 palm-rest assembly 2 display assembly58
Replacing the Display AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
Removing the Keyboard-Controls Board...49Prerequisites...
16 Adhere the tape that secures the antenna cables to the system board.17 Connect the touch-screen cable (optional) and camera cable to the system b
Removing the System BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step
3 Lift the latch and disconnect the keyboard-controls board cable from the system board.1 touch-screen cable (optional)2 camera cable3 tape 4 power-a
7 Lift the latches and disconnect the I/O-board cable and the touch-pad cable from the system board.1 tapes (3) 2 latches (2)3 I/O-board cable 4 touc
10 Using the pull tab, disconnect the display cable from the system board.1 display-cable bracket 2 screws (2)3 display cable11 Remove the screws th
12 Starting from the outer edge, lift the system board at an angle and remove it from under the tabs on the palm-rest assembly.1 screws (5) 2 system
Replacing the System BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
Post-requisites1 Replace the heat sink.2 Replace the solid-state drive.3 Replace the wireless card.4 Replace the battery.5 Replace the base cover
Removing the Power-Adapter PortWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
3 Lift the power-adapter port off the palm-rest assembly.1 screw 2 power-adapter port3 palm-rest assembly69
Removing the Fan...71Prerequisites...
Replacing the Power-Adapter PortWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t
Removing the FanWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Befo
2 Note the display-cable routing and remove the cable from the routing guides on the fan.1 tapes (3) 2 display cable3 routing guides (2)3 Remove the
4 Lift the fan, along with its cable, off the palm-rest assembly.1 screw 2 fan3 palm-rest assembly73
Replacing the FanWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Bef
Removing the KeyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
Procedure1 Lift the latches and disconnect the keyboard cable and the keyboard-backlight cable from the keyboard-controls board.1 keyboard-backlight
3 Remove the screws that secure the keyboard to the palm-rest assembly.1 screws (30) 2 keyboard3 palm-rest assembly77
4 Lift the keyboard off the palm-rest assembly.1 keyboard 2 palm-rest assembly78
Replacing the KeyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Before Working Inside Your ComputerCAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contact
Removing the Palm RestWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Procedure1 Open the palm rest and then remove the screws that secure the palm rest to the display hinges.1 palm rest 2 display assembly3 display hing
2 Slide and remove the palm rest from the display hinges.1 palm rest 2 display assembly82
Replacing the Palm RestWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Flashing the BIOSYou may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:1 Turn o
Getting Help and Contacting DellSelf-Help ResourcesYou can get information and help on Dell products and services using these online self-help resourc
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Reg
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