Dell D520 Dokumentacja Pobierz pdf (Strona 41)

Dell Managed Lifecycle Services help you better manage costs and improve

efficiencies by providing a range of system deployment and technical support services

that can be customized to meet your business and operational needs.

Managed

Lifecycle

Services

Dell Services:

Managed Lifecycle Services

Dell Service

Desk

Web

Phone

Customer

Environment

Dell

Environment

Customizable Managed Client Support

Helps Ensure Your End-Users Optimal Support

Customer’s

Service

Desk

Dell

Hardware

Support

IMAC Support

Field

Support

Service

Reporting

IT Service

Team

Internal

Support Issues

End-User

Dell

Case Management

System

Available services

Choose only the services

you need to supplement

your IT staff:

 Custom support levels

 Gold Technical

Support

 Dell support of

customer’s service

desk

 Dell service desk

 CompleteCare

™

Accidental Damage

Service

 Printer support

 Depot repair services

 Password

management

 Install, move, add,

change equipment

 Remote support

CompleteCare Accidental Damage Service service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. CompleteCare not

available in all states. Customer may be required to return unit to Dell. For complete details, visit www.dell.com/servicecontracts

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