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Intel® Active Management Technology v4.0
Administrator's Guide
Overview
Product Overview
Operational Modes
Setup and Configuration Overview
Provisioning Methods
Menus and Defaults
MEBx Settings Overview
ME Configuration Menu
AMT Configuration Menu
MEBx Defaults
Setup and Configuration
Methods Overview
Configuration Service
MEBx Interface (Enterprise Mode)
MEBx Interface
(SMB Mode)
System Deployment
Operating System Drivers
Management
Intel AMT Web GUI
AMT Redirection (SOL/IDE-R)
AMT Redirection Overview
Troubleshooting
Troubleshooting
If you purchased a DELL™ n Series computer, any references in this document to Microsoft
®
Windows
®
operating systems
are not applicable.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, Latitude, and the DELL logo are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation in
the U.S. and other countries; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
August 2008 Rev. A00
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Podsumowanie treści

Strona 1 - Administrator's Guide

Intel® Active Management Technology v4.0Administrator's GuideOverviewProduct OverviewOperational ModesSetup and Configuration OverviewProvisionin

Strona 2 - Overview

Intel ME Features ControlThe ME Features Control menu contains the following configuration selection.Manageability Feature SelectionWhen you select th

Strona 3 - Operational Modes

16. For IDE Redirection, select Enabled and then press <Enter>.

Strona 4

Secure Firmware Update is the next option. The default setting is Enabled.

Strona 5 - IT TLS-PSK

17. Skip Set PRTC.

Strona 6 - MEBx Settings Overview

Idle Timeout is the next option. The default setting is 1. This timeout is applicable only when a WoL option isselected for Intel ME ON in Host Sleep

Strona 7

18. Select Return to Previous Menu, and then press <Enter>.

Strona 8 - ME Configuration Menu

19. Select Exit, and then press <Enter>.

Strona 9

20. Press <y> when the following message appears:Are you sure you want to exit? (Y/N):

Strona 10 - Intel ME Features Control

21. After the computer restarts, turn off the computer and disconnect the power cable. The computer is now in setup state and is ready for deployment

Strona 11 - Intel ME Power Control

Back to Contents PageSystem DeploymentOnce you are ready to deploy a computer to a user, plug the computer into a power source and connect it to the n

Strona 12

Back to Contents PageOperating System DriversWithin the operating system, two drivers must be installed to remove unknown devices in the Device Manage

Strona 13 - AMT Configuration Menu

You can use this option to determine which manageability feature is enabled.ASF — Alert Standard Format. ASF is a standardized corporate assets manage

Strona 14 - Setup and Configuration

Back to Contents PageIntel AMT WebGUIThe Intel® AMT WebGUI is a Web browser-based interface for limited remote computer management. The WebGUI is ofte

Strona 15

Back to Contents PageAMT Redirection OverviewIntel® AMT makes it possible to redirect serial and IDE communications from a managed client to a managem

Strona 16

Back to Contents PageTroubleshootingThis page describes a few basic troubleshooting steps to follow if problems are experienced with the Intel® AMTcon

Strona 17 - Manage Certificate Hashes

Bad ME memory configurationDIMM A is located beneath the keyboard. For instructions on accessing this slot, refer to the system documentation.Back to

Strona 18 - Changing the Active State

Back to Contents PageUSB Setup and ConfigurationThe default console package provided is the Dell™ Client Management (DCM) application. This section pr

Strona 19

Click the <+> to expand the Intel AMT Getting Started section.

Strona 20 - Un-provision

Click the <+> to expand the Section 1. Provisioning section.

Strona 21 - SOL/IDE-R

Click the <+> to expand the Basic Provisioning (without TLS) section.

Strona 22 - Password Policy

Select Step 1. Configure DNS.The notification server with an out-of-band management solution installed must be registered in DNS as "ProvisionSer

Strona 23 - Secure Firmware Update

Click Test on the DNS Configuration screen to verify that DNS has the ProvisionServer entry and that it resolves to thecorrect Intel setup and configu

Strona 24 - Set PRTC

menu loads.The power package selected determines when the ME is turned ON. The default power package is Mobile: ON in S0. The enduser administrator ca

Strona 25 - Idle Timeout

The IP address for the ProvisionServer and Intel SCS are now visible.

Strona 26

Select Step 2. Discovery Capabilities.

Strona 27

Verify that the setting is Enabled. If Disabled, click the check box next to Disabled and click Apply.

Strona 28 - MEBx Defaults

Select Step 3. View Intel AMT Capable Computers.

Strona 29

Any Intel AMT capable computers on the network are visible in this list.

Strona 30

Select Step 4. Create Profile.

Strona 31 - Configuration Service

Click the plus symbol to add a new profile.

Strona 32 - ME Configuration

On the General tab the administrator can modify the profile name and description along with the password. Theadministrator sets a standard password fo

Strona 33

The Network tab provides the option to enable ping responses, VLAN, WebUI, Serial over LAN, and IDE Redirection. If youare configuring Intel AMT manua

Strona 34

The Power Policy tab has configuration options to select the sleep states for Intel AMT as well as an Idle Timeout setting.It is recommended that Idle

Strona 35

Back to Contents PageAMT Configuration MenuAfter you completely configure the Intel® Management Engine (ME) feature, you must reboot before configurin

Strona 36

Select the icon with the arrow pointing out to Export Security Keys to USB Key.

Strona 37

Select the Generate keys before export radio button.

Strona 38

Enter the number of keys to generate (depends on the number of computers that need to be provisioned). The default is 50.The Intel ME default password

Strona 39

Insert the previously formatted USB device into a USB connector on the Provisioning Serverr.Click the Download USB key file link to download setup.bin

Strona 40

a. Click Save in the File Download dialog box.b. Verify the Save in: location is directed to the USB device. Click Save.c. Click Close in the Downl

Strona 41

Close the Export Security Keys to USB Key and drive explorer windows to return to the Altiris Console.Take the USB device to the computer, insert the

Strona 42

Once complete, turn off the computer and move back to the management server.Select Step 6. Configure Automatic Profile Assignments.

Strona 43

Verify that the setting is enabled. In the Intel AMT 2.0+ dropdown, select the profile created previously. Configure the othersettings for the environ

Strona 44 - Intel AMT Configuration

Select Step 7. Monitor Provisioning Process.

Strona 45

The computers for which the keys were applied begin to appearing in the system list. At first the status is Unprovisioned,then the system status chang

Strona 46

TCP/IPAllows you to change the following TCP/IP configuration of Intel AMT.Network interface – ENABLE** / DISABLED If the network interface is disable

Strona 47

Select Step 8. Monitor Profile Assignments.

Strona 48

The computers for which profiles were assigned appear in the list. Each computer is identified by the FQDN, UUID, andProfile Name columns.

Strona 49

Once the computers are provisioned, they are visible under the Collections folder in All configured Intel AMT computers.

Strona 50

Back to Contents Page

Strona 51

Current Provisioning Mode – Displays the current provisioning TLS Mode: None, PKI, or PSK. This configuration isonly shown in Enterprise Provision Mod

Strona 52

change the active status of the certificate press the <+> key. To delete the hash press the <del> key. To addanother key press the <ins

Strona 53

Remote Configuration Enable/DisableThe selectable options are Enable and Disable. If Remote Configuration is disabled, the menu options underneath are

Strona 54

The Manage Certificate Hash screen has several keyboard controls available to you to manage the hashes on the computer.The following keys are valid wh

Strona 55

Change the active state of this hash? (Y/N)prompt. Answering yes to this question toggles the active state of the currently selected certificate hash.

Strona 56

Back to Contents PageOverviewIntel® Active Management Technology (Intel AMT) allows companies to easily manage their networked computers in thefollowi

Strona 57

Un-provisionThe Un-Provision option allows you to reset the Intel AMT configuration to factory defaults. There are two types of un-provision:Full Un-p

Strona 58

SOL/IDE-RUsername and Password – DISABLED** / ENABLED This option provides the user authentication for SOL/IDER session. If the Kerberos protocol is u

Strona 59 - Authority (CA)

Password PolicyThere are two passwords present for the firmware. The MEBX password is the password that is entered when a user isphysically at the sys

Strona 60

Secure Firmware UpdateThis option allows you to enable/disable secure firmware updates. Secure firmware update requires an administrator username and

Strona 61

Set PRTCEnter PRTC in GMT (UTC) format (YYYY:MM:DD:HH:MM:SS). Valid date range is 1/1/2004 – 1/4/2021. Setting PRTC value isused for virtually maintai

Strona 62

Idle TimeoutUse this setting to define the ME WOL idle timeout. When this timer expires, the ME enters a low-power state. This timeoutonly takes affec

Strona 63

Intel AMT in DHCP Mode Settings ExampleThe table below shows a basic field settings example for the Intel AMT Configuration menu page to configure the

Strona 64

The table below shows a basic field settings example for the Intel AMT Configuration menu page to configure the computerin static mode. The computer r

Strona 65

Back to Contents PageMEBx DefaultsThe table below lists all the default settings for the Intel® Management Engine BIOS Extension (MEBx).Password admin

Strona 66

Anytime Secure Firmware UpdateDisabled Enabled * Set PRTC blank Idle Timeout Timeout Value (0x0-0xFFFF) 1*Default setting**May ca

Strona 67

Back to Contents PageOperational ModesIntel® AMT can be set up for either Enterprise or Small and Medium Business operational modes (also called provi

Strona 68

Back to Contents PageSetup and Configuration Methods OverviewAs discussed in the Setup and Configuration Overview section, the computer has to be conf

Strona 69 - User name & Password

Back to Contents PageConfiguration ServiceThis section discusses Intel® AMT setup and configuration using a USB storage device. You can set up and loc

Strona 70

Back to Contents PageMEBx Interface (Enterprise Mode)The Intel® Management Engine BIOS Extension (MEBx) is an optional ROM module that Intel provides

Strona 71

One uppercase letterOne lowercase letterA numberA special (nonalphanumeric) character, such as !, $, or ; excluding the :, ", and , characters.)T

Strona 72

6. Press <y> when the following message appears:System resets after configuration change. Continue (Y/N).

Strona 73 - Skip Set PRTC

Intel ME State Control is the next option. The default setting for this option is Enabled. Do not change this settingto Disabled. If you want to disab

Strona 74

7. Select Intel ME Firmware Local Update. Press <Enter>.8. Then, select either Enabled or Disabled, and press <Enter>.The default settin

Strona 75

9. Select Intel ME Features Control, and then press <Enter>.

Strona 76

Manageability Feature Selection is the next option. This feature sets the platform management mode. The defaultsetting is Intel AMT.Selecting the None

Strona 77

10. Select Return to Previous Menu, and then press <Enter>.

Strona 78

Back to Contents PageSetup and Configuration OverviewThe following is a list of important terms related to the Intel® AMT setup and configuration.Setu

Strona 79 - MEBx Interface (SMB Mode)

11. Select Intel ME Power Control, and then press <Enter>.

Strona 80

Intel ME ON in Host Sleep States is the next option. The default setting is Mobile: ON in S0.

Strona 81

12. Select Return to Previous Menu, and then press <Enter>.

Strona 82

13. Select Return to Previous Menu, and then press <Enter>.

Strona 83

14. Exit the MEBx Setup and save the ME configuration.The computer displays an Intel ME Configuration Complete message and then restarts. After the M

Strona 84

4. Select Host Name, and then press <Enter>.5. Type in a unique name for this Intel AMT machine, and then press <Enter>.Spaces are not a

Strona 85

6. Select TCP/IP. Press <Enter>.7. Press <n>when the following message appears:[DHCP Enable] Disable DHCP (Y/N)

Strona 86

8. Type the domain name into the Domain name field.

Strona 87

9. Select Provision Model from the menu, and then press <Enter>.10. Press <n>when the following message appears:[Enterprise] change to S

Strona 88

11. Select Setup and Configuration from the menu, and then press <Enter>.

Strona 89

Back to Contents PageThe act of setting up and configuring Intel® AMT is known as provisioning. There are two methods of provisioning a computerwith E

Strona 90

12. Select Current Provisioning Mode to display the current mode, and then press <Enter>.The current provisioning mode is displayed. Press <

Strona 91

13. Select Provisioning Record from the menu, and then press <Enter>.The screen displays the provision PSK/PKI record data of the computer. If

Strona 92

14. Select Provisioning Server from the menu, and then press <Enter>.

Strona 93

15. Type the provisioning server IP in the Provisioning server address field and press <Enter>.The default setting is 0.0.0.0. This default set

Strona 94

16. Type the port in the Port number field and press <Enter>.The default setting is 0. If left at the default setting of 0, the Intel AMT attem

Strona 95

17. Select TLS PSK from the menu, and then press <Enter>.

Strona 96

18. Set PID and PPS is the next option.The PID and PPS can be input manually or by using a USB key once the SCS generates the codes.This option is fo

Strona 97

Skip the Delete PID and PPS option. This option returns the computer to factory defaults. See the "Return to Default"section for more inform

Strona 98

20. Select TLS PKI from the menu, and then press <Enter>.

Strona 99

21. Select Remote Configuration Enable/Disable from the menu, and then press <Enter>.This option is Disabled by default and can be Enabled if t

Strona 100

Back to Contents PageMEBx Settings OverviewThe Intel® Management Engine BIOS Extension (MEBx) provides platform-level configuration options for you to

Strona 101

22. If Enabled, refer to steps 19 through 21. If not Enabled, skip to step 22.

Strona 102 - 17. Skip Set PRTC

Manage Certificate Hashes option is the next option. Four hashes are configured by default. Hashes can be deletedor added per customer needs.

Strona 103

23. Select Set FQDN from the menu, and then press <Enter>.24. Type the FQDN of the provisioning server in the text field and press <Enter&g

Strona 104

25. Select Set PKI DNS Suffix from the menu. Press <Enter>.26. Type the PKI DNS Suffix in the text field and press <Enter>.

Strona 105

27. Select Return to Previous Menu, and press <Enter>.

Strona 106

28. Select Return to Previous Menu, and then press <Enter>.This returns you to the Intel AMT Configuration menu.

Strona 107 - Back to Contents Page

Skip the Un-Provision option. This option returns the computer to factory defaults. See the "Return to Default"section for more information

Strona 108 - System Deployment

29. Select SOL/IDE-R, and then press <Enter>.

Strona 109 - Operating System Drivers

30. Press <y> when the following message appears:[Caution] System resets after configuration changes. Continue: (Y/N).

Strona 110 - Intel AMT WebGUI

User name & Password31. Select Enabled and then press <Enter>.This option allows you to add users and passwords from the WebGUI. If the opt

Strona 111 - AMT Redirection Overview

Intel AMT ConfigurationChange Intel ME PasswordThe Intel ME Configuration and Intel AMT Configuration menus are discussed on the following pages. Firs

Strona 112 - Troubleshooting

32. For Serial Over LAN (SOL/IDE-R), select Enabled and then press <Enter>.

Strona 113 - Bad ME memory configuration

33. For IDE Redirection<, select Enabled and then press <Enter>.

Strona 114 - USB Setup and Configuration

Secure Firmware Update is the next option. The default setting is Enabled.

Strona 115

Skip Set PRTC.

Strona 116

Idle Timeout is the next option. The default setting is 1. This timeout is applicable only when a WoL option is selectedfor enabling ME for the Enterp

Strona 117

34. Select Return to Previous Menu, and then press <Enter>.

Strona 118 - Select Step 1. Configure DNS

35. Select Exit, and then press <Enter>.

Strona 119

36. Press <y> when the following message appears:Are you sure you want to exit? (Y/N):

Strona 120

The computer restarts. Turn off the computer and disconnect the power cable. The computer is now in setup state andis ready for deployment.Back to Con

Strona 121

Back to Contents PageMEBx Interface (SMB Mode)The Intel® Management Engine BIOS Extension (MEBx) is an optional ROM module that Intel provides to Dell

Strona 122

Back to Contents PageME Configuration MenuTo reach the Intel® Management Engine (ME) Platform Configuration page, follow these steps:1. Under the Man

Strona 123

A numberA special (nonalphanumeric) character, such as !, $, or ; excluding the :, ", and , characters.)The underscore ( _ ) and spacebar are val

Strona 124

7. Press <y> when the following message appears:System resets after configuration change. Continue (Y/N).

Strona 125

Intel ME State Control is the next option. The default setting for this option is Enabled. Do not change this settingto Disabled. If you want to disab

Strona 126

8. Select Intel ME Firmware Local Update and then press <Enter>.9. Select either Enabled or Disabled, and then press <Enter>.The default

Strona 127

10. Select Intel ME Features Control, and then press <Enter>.

Strona 128

Manageability Feature Selection is the next option. This feature sets the platform management mode. The defaultsetting is Intel AMT. Selecting the Non

Strona 129

11. Select Return to Previous Menu, and then press <Enter>.

Strona 130

12. Select Intel ME Power Control, and then press <Enter>.

Strona 131

Intel ME ON in Host Sleep States is the next option. The default setting is Mobile: ON in S0.

Strona 132

13. Select Return to Previous Menu and then press <Enter>.

Strona 133

When enabled, the ME State Control option lets you disable ME to isolate the ME computer from the main platform whiledebugging a field malfunction. Th

Strona 134

14. Select Return to Previous Menu, and then press <Enter>.

Strona 135

15. Exit the MEBx Setup and save the ME configuration.The computer displays an Intel ME Configuration Complete message and then restarts. After the M

Strona 136

4. Select Host Name, and then press <Enter>. 5. Type in a unique name for this Intel AMT machine, and then press <Enter>.Spaces are not

Strona 137

6. Select TCP/IP, and then press <Enter>.7. Press <n> when the following message appears:[DHCP Enable] Disable DHCP (Y/N)

Strona 138

8. Type the domain name into the field.

Strona 139

9. Select Provision Model from the menu, and then press <Enter>.10. Press <y> when the following message appears:[Enterprise] change to

Strona 140

11. Skip the Un-Provision option. This option returns the computer to factory defaults. See the "Return to Default"section for more informa

Strona 141 - Profile Name columns

13. Press <y> when The following message appears:[Caution] System resets after configuration changes. Continue: (Y/N)

Strona 142

14. Select Enabled for Username & Password, and then press <Enter>.This option allows you to add users and passwords from the WebGUI. If th

Strona 143

15. For Serial Over LAN, select Enabled and then press <Enter>.

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