5
Getting started with K1 as a Service
About this guide
This guide explains how to get started with the hosted version of the Dell KACE K1000
Systems Management Appliance, K1 as a Service, which runs within the Dell cloud.
In this guide you will find requirements, feature descriptions, and instructions for
using the hosted appliance. For information about setting up other versions of the
K1000 appliance, and for additional documentation, see http://www.kace.com/
support/resources/documentation.
Before you begin
1 Purchase a license for K1 as a Service from Dell KACE sales at
http://www.kace.com/about/contact.php
. After you purchase a license, Dell
KACE sends you onboarding details, including a static IP address for the
appliance, in a Welcome email. Have this email available when you begin.
2 Create a Host (A) record in your internal DNS (domain name system) server for
the K1 as a Service static IP address provided by Dell KACE. Recommended: Add
an external DNS entry if you have devices outside your internal network that
need to be managed over the Internet.
3 Ensure that your network and firewall settings allow outbound access to K1 as a
Service on the following ports. These ports should also be open on devices,
including desktops and servers, that will have the K1000 Agent software
installed:
•80: Used for appliance interfaces and Agent communications over HTTP
• 443: Used for appliance interfaces and Agent communications over HTTPS
• 52230: Used for communications between the appliance and Agents
4 Obtain a registered domain name for the K1 as a Service appliance. This is
REQUIRED to generate an SSL certificate signing request from the appliance and
use port 443 (HTTPS) for Agent communications. Dell KACE reserves the right to
turn off access to port 80 (HTTP) within 30 days. For more information, see
https://www.kace.com/support/resources/kb/solutiondetail?sol=SOL114757.
Some K1 as a Service features require a VPN connection (see
page 6). To add a VPN connection to your purchase at any
time, contact Dell KACE sales at http://www.kace.com/
about/contact.php.
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