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5-2 Dell Latitude XPi CD Reference and Troubleshooting Guide
Dell Q&A
Dell anticipates your questions by providing the Dell
Q&A, a Windows-based online file that answers ques-
tions that are often asked by Dell computer users. Look
for the Dell Q&A icon in the Dell Accessories folder or
group.
System User’s Guide
The Windows-based online System User’s Guide includes
information about traveling with your portable computer,
installing and using batteries, conserving battery power,
and attaching external devices to the computer. This doc-
ument is installed on your hard-disk drive for easy
reference wherever you take the computer.
Reference and Troubleshooting Guide
The Reference and Troubleshooting Guide includes infor-
mation about system features, customizing the operation
of the computer, and diagnosing and troubleshooting
computer problems.
World Wide Web on the Internet
Dell can be accessed electronically on the Internet via a
World Wide Web site, a file transfer protocol (FTP) site,
and electronic mail (e-mail) using the following
addresses:
•
World Wide Web
http://www.dell.com/
•
Anonymous FTP
ftp.dell.com/
Table 5-1. Help Tools
Subject or Task Tool
BIOS revisions TechConnect BBS
Frequently asked questions Dell Q&A, Customer Technical Support
Information about Dell, its products, and its services TechFax service, World Wide Web on the Internet
Installation instructions Online System User’s Guide, Reference and Troubleshoot-
ing Guide, Customer Technical Support, AutoTech service
Interrupt maps TechFax service
Ordering parts Customer Technical Support, TechConnect BBS
Software update information TechFax service
Technical notes on system compatibility and revisions TechFax service
Technical training class information TechFax service
Technical specifications TechFax service, online System User’s Guide, Reference
and Troubleshooting Guide
Troubleshooting, step-by-step instructions Reference and Troubleshooting Guide, Dell diagnostics,
Customer Technical Support, AutoTech service
Unresolved problems requiring assistance from a Dell
technician
Customer Technical Support, TechConnect BBS
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User’s Guide.
- Latitude 1
- Safety Instructions 3
- Memory Modules 4
- Discharge 6
- Information 7
- Warnings, Cautions, and Notes 8
- Typographical Conventions 8
- No boot device available 9
- Contents 11
- Chapter 3 13
- Chapter 4 14
- Appendix C 17
- Appendix D 18
- Introduction 21
- Introduction 1-3 23
- Documentation 24
- Customizing System Features 25
- Keys Action 27
- Boot Sequence 30
- Boot Speed 30
- Brightness 30
- Disk Time-Out 30
- Microprocessor 33
- Monitor Toggle 33
- Parallel Mode 33
- Power Management 33
- Serial Port 35
- Service Tag 35
- Smart CPU Mode 35
- Speaker Volume 35
- Suspend Time-Out 36
- System Switch 36
- Video Memory 37
- Asset Tag Utility 38
- Asset Tag Code 38
- Configuring PC Cards 38
- Suspend-to-Disk Utility 38
- Removing the S2D Partition 39
- Creating the S2D Partition 39
- Troubleshooting Your Computer 41
- Checking Connections 42
- Look for: Action 43
- System User’s Guide 43
- System Setup Options 44
- Message Cause Action 45
- System Beep Codes 50
- Table 3-3. Beep Codes 51
- Program Conflicts 55
- Memory Allocations 56
- Table 3-6. Upper Memory Map 57
- Table 3-7. I/O Map 57
- SYSTEM SWITCH 59
- SYSTEM SWITCH 60
- Troubleshooting Memory 65
- Ports 67
- Running the Dell Diagnostics 71
- RUN QUICK 72
- RUN ALL TESTS 72
- RUN SPECIFIC 72
- Configuration Information 74
- Select 75
- Maximum Errors Allowed 77
- Pause for User Response 77
- Test Limits 78
- Key-Help 79
- Quit 79
- AM Test Group 82
- Why Run a RAM Test? 83
- Subtests 83
- Why Run a System Set Test? 83
- Why Run a Video Test? 85
- Why Run a Keyboard Test? 86
- Why Run the Mouse Test? 86
- DE CD ROM Drives Test Group 88
- CSI Devices Test Group 90
- Why Run a SCSI Devices Test? 91
- Why Run an Audio Test 92
- Getting Help 95
- Dell Q&A 96
- Commercial Online Services 97
- Dell Diagnostics Program 97
- AutoTech Service 97
- TechFax Service 97
- Repair or Credit 98
- Getting Help 5-5 99
- Getting Help 5-7 101
- Country (City) 102
- International 102
- Getting Help 5-9 103
- (Continued) 103
- Getting Help 5-11 105
- Getting Help 5-13 107
- Getting Help 5-15 109
- Getting Help 5-17 111
- Technical Specifications 113
- Technical Specifications A-3 115
- Technical Specifications A-5 117
- Technical Specifications A-7 119
- Diagnostic Video Tests 121
- Subtest Screen 122
- Table B-1. Color Attributes 123
- Diagnostic Video Tests B-5 125
- Regulatory Notices 127
- C Notice (Canada Only) 128
- N 55022 Compliance (Czech 129
- Republic Only) 129
- E Notice 129
- CCI Notices (Japan only) 130
- Class A Device 131
- Class B Device 131
- Warranties and Return Policy 133
- (Canada Only) 134
- Coverage During Year One 135
- (U.S. and Canada Only) 138
- Adjust this Spine accordingly 148
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