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Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide
Introduction
Indicators, Messages, and Codes
Finding Software Solutions
Running the System Diagnostics
Troubleshooting Your System
Installing System Components
Installing Drives
Getting Help
Jumpers, Switches, and Connectors
I/O Connectors
Abbreviations and Acronyms
Information in this document is subject to change without notice.
©2003DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerApp, PowerVault, PowerConnect, Dell OpenManage, DellNet, Axim, Dell Precision, Dimension, Inspiron, OptiPlex, and
Latitude are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft and MS-DOS is a registered trademark of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Initial release: Oct 2003
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Podsumowanie treści

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Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running th

Strona 2 - System Board Jumpers

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide A ampere(s) AC alternatin

Strona 3 - System Board Connectors

DMA direct memory access DMI desktop management interface dpi dots per inch DRAM dynamic random-access memory DRAC III/XT Dell Remote Access

Strona 4 - Riser Board Connectors

FCC Federal Communications Commission ft feet g gram(s) GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID ident

Strona 5

kilogram(s) kHz kilohertz L2 Level 2 LAN local area network lb pound(s) LED light-emitting diode LVD low voltage differential m meter(s

Strona 6 - I/O Connectors

MS-DOS®Microsoft®Disk Operating System mV millivolt(s) NAS network attached storage NIC network interface controller NIS network information

Strona 7

RAID redundant array of independent disks RAM random-access memory RAS remote access services ROM read-only memory rpm revolutions per minut

Strona 8 - USB Connector

UPS uninterruptible power supply UTP unshielded twisted pair V volt(s) VAC volt(s) alternating current VDC volt(s) direct current VGA vide

Strona 9 - Network Cable Requirements

Back to Contents Page Introduction Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Other Documents You May Need Obtaining T

Strona 10 - Abbreviations and Acronyms

Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Front-Panel Indicators

Strona 11

Table 2-1. Front-PanelIndicatorCodes l The power button provides the ability to soft switch the power cycling to the system. l The two system i

Strona 12

Back to Contents Page Jumpers, Switches, and Connectors Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Jumpers—A General Exp

Strona 13

Table 2-2. Back-Panel LED Codes System Messages System messages appear on the screen to notify you of a possible problem with the system. Table

Strona 14

Alert! DIMM(s) n are unsupported. memory module(s). Guidelines" in "Installing System Components." If the problem persist, see "T

Strona 15

Diskette write protected Diskette write-protect feature enabled. Move the write-protect tab on the diskette to disable the write-protect feature.

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Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at start address to end address Memory writ

Strona 17 - Introduction

ROM bad checksum = address Faulty or improperly installed expansion card. Remove and reseat the expansion cards. See "Troubleshooting Expans

Strona 18

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pro

Strona 19

Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, befo

Strona 20 - System Messages

Back to Contents Page Finding Software Solutions Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Before You Begin Troublesh

Strona 21

Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Strona 22

Back to Contents Page Running the System Diagnostics Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Using Server Administrat

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 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of the system bo

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 From the Utility Partition 1. As the system boots, press <F10> during POST. 2. From the utility partition main menu under Run System Uti

Strona 25 - System Beep Codes

l The right side of the screen under Devices for Highlighted Group lists the specific devices within a particular test group. l The menu area consi

Strona 26 - Alert Messages

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Safety First—For You and Yo

Strona 27 - Finding Software Solutions

Checking the Equipment This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard,

Strona 28 - IRQ Assignment Conflicts

If the test fails, continue to the next step. 2. Determine whether the system has monitors attached to both the front and back video connectors. 

Strona 29 - System Diagnostics Features

If the problem is resolved, replace the faulty mouse. See "Getting Help." 5. Enter the System Setup program and ensure that the USB ports

Strona 30 - From the Utility Partition

Problem l System message indicates a problem with a USB device. l Device connected to a USB port is not operating properly. Action 1. Enter the

Strona 31 - Error Messages

RespondingtoaSystemsManagementSoftwareAlertMessage Systems management software monitors critical system voltages and temperatures, fans, and

Strona 32 - Troubleshooting Your System

2. Observe the precautions in "Safety First—For You and Your System." 3. Turn off the system and attached peripherals, and disconnect

Strona 33 - Checking the Equipment

Troubleshooting a Wet System Problem l Liquid spilled on the system. l Excessive humidity. Action  1. Turn off the system and attached periphe

Strona 34 - Troubleshooting the Mouse

Riser Board Connectors See FigureA-4 and TableA-3 for the location and description of the backplane board connectors. Figure A-4. Riser Board Con

Strona 35 - Problem

Troubleshooting the System Battery Problem l System message indicates a problem with the battery. l System Setup program loses system configurati

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Action Ensure that none of the following conditions exist: l Ambient temperature is too high. l External airflow is obstructed. l Cables inside

Strona 37 - Opening the System

5. Open the system. See "Opening the System." 6. Ensure that the diskette drive interface cable is securely connected to the diskette dr

Strona 38 - Closing the System

If the problem is not resolved, see "Getting Help." Troubleshooting a SATA Hard Drive Problem l Faulty hard drive. l Damaged or imprope

Strona 39 - Troubleshooting a Wet System

1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics." I

Strona 40

If the problem persists, continue to the next step. 6. Open the system. See "Opening the System." 7. Remove all expansion cards install

Strona 41 - Troubleshooting a Fan

If the amount of memory installed does not match the system memory setting, then perform the following steps: a. Turn off the system and attached per

Strona 42 - Troubleshooting the CD Drive

l Error message indicates a system board problem. Action 1. Open the system. See "Opening the System." 2. Remove the expansion cards,

Strona 43

Back to Contents Page Installing System Components Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide System Board Components 

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Cooling Shroud The cooling shroud covers the processor and system battery. The shroud also directs air flow to the expansion cards and system memory.

Strona 45

The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed. However, before you assign a new syste

Strona 46

5. Grasp the battery socket release tab with your fingers and gently pull out away from the battery to remove the battery from the battery socket. Se

Strona 47

Installing a Fan Assembly 1. Align the holes in the fan assembly with the two fan assembly securing posts. 2. Lower the fan assembly until the

Strona 48 - System Board Components

Installing the Power Supply 1. Lower the power supply into the chassis and slide it backward until the four pins on the power supply are engaged

Strona 49 - System Battery

6. Connect any internal or external cable(s) to the expansion card. 7. Close the system. See "Closing the System" in "Troubleshooti

Strona 50 - Fan Assembly

 Installing the Riser Board  1. Slide the riser board onto the system board. See Figure6-7. 2. Tighten the two captive screws that secure t

Strona 51 - Power Supply

l A bank must contain identical memory modules. l Install the memory modules in bank 1 (DIMM1_x)beforeinstallingmemorymodulesinbank2(DIMM2

Strona 52 - Expansion Cards

Removing Memory Modules  1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Locate the memory modu

Strona 53 - Riser Board

 6. Remove the heat sink. a. Gently rotate the heat sink side-to-side before lifting the heat sink from the processor. b. If the processor i

Strona 54 - System Memory

 If the release lever on the processor socket is not positioned all the way up, move it to that position. With the pin-1 corners of the processor

Strona 55 - Installing Memory Modules

Back to Contents Page 

Strona 56 - Processor

Back to Contents Page I/O Connectors Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide I/O Connectors Serial Connector PS/2

Strona 57

Back to Contents Page Installing Drives Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide CD and Diskette Drives (Optional) S

Strona 58

Installing the Optional CD Drive 1. Align the CD drive's mounting holes with the retaining pins on the hard drive 0 bracket. See Figure7-1.

Strona 59 - Back to Contents Page

When you disconnect an interface cable, take care to grasp the cable connector, rather than the cable itself, to avoid stress on the cable. SCSI ID N

Strona 60 - Installing Drives

The interface cables for SATA hard drives are connected to the system board. See FigureA-3 for the location of the system board connectors. The inte

Strona 61 - SCSI Interface Cables

Install the CD drive if you are removing hard drive 0. See "Installing the Optional CD Drive." Install the optional diskette drive if you

Strona 62 - Hard Drives

Back to Contents Page Getting Help Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise Tra

Strona 63 - Installing a Hard Drive

www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anony

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Dell'stechnicalsupportserviceisavailable24hoursaday,7daysaweek,toansweryourquestionsaboutDellhardware.Ourtechnicalsupport

Strona 65 - Getting Help

the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps

Strona 66 - Technical Support Service

Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): [email protected]  E-mail (New Z

Strona 67 - Before You Call

Serial Connector Autoconfiguration The default designation of the integrated serial connector is COM1. When you add an expansion card containing a s

Strona 68 - Contacting Dell

Customer Experience toll-free:8008582060 Home and Small Business toll-free:8008582222 Preferred Accounts Division toll-free:8008582557

Strona 69

Switchboard 0155947100 Sales 0155947100 Fax 0155947101 Germany (Langen) International Access Code: 00 Country Code: 49 City Code

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Fax 0257503530 Switchboard 02577821 Jamaica General Support (dial from within Jamaica only) 1-800-682-3639 Japan (Kawasaki) Internation

Strona 71

or 01-800-888-3355 Montserrat General Support toll-free:1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Ams

Strona 72

  800300412or214220710 Fax 214240112 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free:1-

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Back to Contents Page  International Access Code: 001 Country Code: 66 Customer Service (Penang, Malaysia) 6046334949 Sales toll-free:0880

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Back to Contents Page Dell™PowerEdge™750SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronyms

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Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature

Strona 76 - Notes, Notices, and Cautions

Table B-5. USB Connector Pin Assignments Integrated Network Adapter Connector The system's integrated network adapters function as separate ne

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