Dell Data Protection | Encryption Instrukcja Użytkownika Pobierz pdf (Strona 26)

26 User Guide

Solution

Uninstall DDP|CE and then reinstall. You must have Administrator rights to uninstall.

Activate the same user again.

NOTE: Ensure that you stop syncing files to the local computer before you do this, or you will run the risk of having valuable data become

unprotected in the cloud or possibly deleted.

Question

On suspended Windows devices, when I try to upload files into the cloud, nothing happens. When I close the windows

that were already opened, an error message states, Access Denied.

Answer

The error message is not from DDP|CE. You can access the files locally but will not get future updates to the files.

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Dell Data Protection | Encryption Instrukcja Użytkownika Strona 26