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Strona 1 - Version 1.1 User's Guide

Dell OpenManage EssentialsVersion 1.1 User's Guide

Strona 3 - Contents

Field DescriptionForce10-Switch Select this category to include alerts for Dell Force10 switches.General Redundancy Select this category to include al

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Alert SourceEach Alert Category contains alert sources. Click an alert category to view alert sources. Expand a category to view the list of alert sou

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14Updating Server BIOS, Firmware, Drivers, and ApplicationsWith the System Update feature in OpenManage Essentials, you can:• Upgrade and downgrade fi

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Figure 4. System Update Page1. Compliance report. See Compliance Report2. Tabbed systems information. See Compliant Systems, Non Compliant Systems, No

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Viewing Comparison ResultsViewing Compliant ServersTo view compliant servers:1. Click Manage → System Update.2. In System Update, select the Compliant

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Protocol Used for Server IP Discovery and InventoryProtocol Used for iDRAC IP Discovery and InventoryPreferred System Update Mode Selected in Advanced

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Protocol Used for Server IP Discovery and InventoryProtocol Used for iDRAC IP Discovery and InventoryPreferred System Update Mode Selected in Advanced

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8. If you do not want to apply the changes immediately, clear After update, if required, reboot the device. Changes are not activated until the next t

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Issue ResolutionThe server does not have Server Administrator installed on it or is discovered using SSH. This issue occurs if:• A Windows-based serve

Strona 13 - About OpenManage Essentials

Editing a Discovery Range Group...171E

Strona 15 - Minimum Recommended Hardware

15System Update — ReferenceYou can access the following:• System Update page– Summary* Compliance Report* System Update Tasks* Tasks Execution History

Strona 16 - Minimum Requirements

Filter Option DescriptionIs less than Select to find a value that is less than the value you provide.Is less than or equal to Select to find a value t

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Field Description• OpenManage Server Administrator—Allows you to update all components on the systems.• iDRAC—Allows you to update only the BIOS, firm

Strona 18 - Custom Setup Installation

Field DescriptionSystem Name System’s domain name.Model Type The systems model name. For example, Dell PowerEdge.Operating System The operating system

Strona 19 - Installing Repository Manager

Field DescriptionPackage Name The name of the software update.Set the Task ScheduleRun Now Select this option if you want to run the task when you cli

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Issues and ResolutionsField DescriptionSystem Name Displays the system’s domain name.Reason Displays the issue associated with the server.Recommendati

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Dell Update PackageA Dell Update Package (DUP) is a self-contained executable in a standard package format that updates a single software element on t

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16Managing Remote TasksAbout Remote TasksWith the Remote Tasks feature in OpenManage Essentials, you can:• Run commands on local and remote systems, r

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– Select server targets for running the commands. Only applicable targets are displayed by default. For more information, see the Device Capability Ma

Strona 26 - Updating the Portal Data

– To write all the detected errors to the log file, select Include errors.8. On Task Target, do one of the following:– Select a query from the drop-do

Strona 27 - Filtering Data

– Select server targets for running the commands.4. On Schedule and Credentials, set the schedule parameters, provide target credentials, and then cli

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Operating System PackageOM-SrvAdmin-Dell-Web-LX-6.5.0-2247.RHEL5.x86_64_A01.4.tar.gz.signRed Hat Enterprise Linux 6 OM-SrvAdmin-Dell-Web-LX-6.5.0-2247

Strona 29 - Reference

NOTE: To use this command, you must enter the local system credentials.• Sample-Generic Command Local—Enable this use case to run a command or script

Strona 30 - Alerts by Severity

The device capability matrix below provides information about the type of remote tasks supported on devices when the device capabilities are overridde

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17Remote Tasks — ReferenceFrom Remote Tasks you can:• Run commands on local and remote systems, batch files and executable files on the local systems,

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Field DescriptionTask Label Type of task that is run, for example; for a command line task the options displayed are Remote Server Administrator Comma

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Field DescriptionNOTE: Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this opt

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1About OpenManage EssentialsOpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, an

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Field DescriptionNOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application; and is

Strona 37 - Legend and Definitions

Field DescriptionTask TargetSelect a query Select a query from the drop-down list. To create a new query, click New.Select the server(s) for this task

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Field DescriptionNOTE: The first time that OpenManage Essentials communicates with a managed device with Linux operating system, a key is generated an

Strona 39 - Scheduling Discovery

Field Description• End By—To stop the task at the specified date and time.Enter User Name and Password User Name—Provide in the format domain\user nam

Strona 40 - Scheduling Inventory

Field Description• Activate Schedule—Select this option to activate a schedule for the task.• Run now—Select this option to run the task immediately.•

Strona 41 - 3. Click Finish

Field Descriptionreceived to a ping request before the execution of the command, an error is written to the log file.Task TargetSelect a query Select

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Field Descriptionpath name and file name of the log file. This option is disabled by default.Append Select to append output from the completed command

Strona 43 - Last Discovery and Inventory

18Managing Security SettingsUsing Security Roles and PermissionsOpenManage Essentials provides security through role-based access control (RBAC), auth

Strona 44 - Viewing Device Summary

Using Custom SSL Certificates (Optional)OpenManage Essentials default settings ensure that a secure communication is established within your environme

Strona 45 - Discovery Configuration

Managed NodesTable 8. Supported Protocols and Ports on Managed NodesPort NumberProtocol Port TypeMaximum Encryption LevelDirectionUsage22 SSH TCP 128

Strona 48 - WMI Configuration

19TroubleshootingOpenManage Essentials Troubleshooting ToolThe OpenManage Essentials troubleshooting tool is a standalone tool that installs along wit

Strona 49 - WS-Man Configuration

1. Mount the Dell Systems Management Tools and Documentation DVD (version 6.5 or later) on the Linux server.2. Install srvadmin-cm rpm.3. Restart Open

Strona 50 - IPMI Configuration

6. Start the SNMP services (service snmpd restart).Troubleshooting Receiving SNMP Traps If you encounter a problem receiving SNMP traps, perform the f

Strona 52 - Configuration

20Frequently Asked QuestionsInstallation Question: How do I install OpenManage Essentials using a remote SQL database named instance?Answer: To connec

Strona 53 - Inventory Schedule

Table 9. Command Line Settings for MSI InstallerSetting Result/i <Package|Product Code> This command installs or configures a product./i SysMgmt

Strona 54 - Status Schedule

Customization ParametersREINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install, reinstall

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This command runs the installation for managed system software, and uninstalls the Broadcom agent. This execution is in an unattended but not silent m

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Answer: WMI discovery classifies a device as unknown when the credentials for a user account in the Administrators group (not Administrator) is suppli

Strona 57 - Managing Devices

2Installing OpenManage EssentialsInstallation Prerequisites and Minimum RequirementsFor a list of supported platforms, operating systems, and browsers

Strona 58 - Device Details

the default website is enabled in IISQuestion: What order are packages installed on a system?Answer: Packages are applied in the following order:1. Dr

Strona 59 - Viewing Alerts Summary

– If required, change the suffix of the file for LOG_FILE_SUFFIX=ome_log.txt4. Close the file and restart all DSM services.NOTE: Trace level of loggin

Strona 61 - Creating a Custom URL

21Preferences — ReferenceIn the Preferences page, you can configure the OpenManage Essentials console. You can set the SMTP and proxy server informati

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Field Descriptionalso displays whether the server's time zone is observing daylight savings or is in standard time zone time.Proxy Settings (used

Strona 63 - Devices — Reference

Custom URL SettingsField DescriptionName Displays the name assigned to the URL.Device Type Displays the device type associated with the URL.Custom URL

Strona 65 - Device Search

22Logs — ReferenceFrom tools you can:• View User Interface Logs• View Application Logs•Export Discovery Logs to File System—Export the logs that were

Strona 66 - Creating Device Group

Application LogsField DescriptionSeverity The severity of the recorded deviation in application’s behavior.Time The time at which this behavior occurr

Strona 67 - Summary — Group Configuration

23ExtensionsThe Extensions page provides a list of links to partner products. This page provides information about the product, detects if the product

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Minimum RequirementsTable 1. Minimum RequirementsParticulars Minimum RequirementOperating Systems• Microsoft Windows Server 2008 Standard Edition (x86

Strona 70 - Filtering Report Data

24Right-Click ActionsThe following tables lists all the right-click actions that are available in OpenManage Essentials.NOTE: The right-click options

Strona 71 - Exporting Reports

Field DescriptionTroubleshoot If the Troubleshooting Tool is installed, then select this option to launch the Troubleshooting Tool. The Troubleshootin

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Field DescriptionRename Select to rename action or alert filter.Clone Select to create a copy of an action or alert filter.Delete Select the alert to

Strona 74 - Hard Drives Information

25TutorialsYou can use the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time.In Tutorials

Strona 76 - Memory Information

26Using OpenManage Essentials Command Line InterfaceLaunching the OpenManage Essentials Command Line InterfaceClick Start → All Programs → OpenManage

Strona 77 - PCI Device Information

<Userid></Userid> <Timeout>2</Timeout> <Retries>4</Retries> <Port>623</Port&

Strona 78 - Warranty Information

Name SubnetMask192.168.2.2 255.255.254.0192.168.3.3 255.255.128.0192.168.3.4 255.255.128.0Specifying Input Files in PowerShellTo use input files in Po

Strona 79 - Viewing Warranty Reports

NOTE: The password for the typical install, auto generated SQL Server login account, is controlled by the application and different on every system.Fo

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Removing a Discovery RangeDescription: The Remove-DiscoveryRange command allows you to remove a discovery range. Enter the ranges either using an xml

Strona 81 - Managing Alerts

Editing a Discovery RangeDescription: The Set-ModifyDiscoveryRange command allows to edit existing discovery ranges. This command targets the existing

Strona 82 - Viewing Alert Source Details

Disabling a Discovery Range or Discovery Range GroupDescription: The Set-DisableDiscoveryRange command allows you to disable a discovery range or a di

Strona 83 - Handling Alerts

Running a Discovery, Inventory, and Status Polling TasksDescription: The Set-RunDiscovery, Set-RunInventory, Set-RunDiscoveryInventory, and Set-RunSta

Strona 84 - Configuring Alert Actions

Stopping a Running Discovery Range or GroupDescription: For any range, only one type of task, such as discovery, discovery and inventory, or status po

Strona 85 - Running a Custom Script

• PS> Add-DevicesToCustomGroup –GroupName <groupName> -DeviceList <devicelist.xml>• PS> Add-DevicesToCustomGroup –GroupName <grou

Strona 86 - Forwarding Alerts

– Dell License Manager—Select to install the Dell license manager. Dell License Manager is a one-to-many license deployment and reporting tool for man

Strona 87 - Use Cases in Alert Actions

NOTE: If you have multiple database instances running on a selected database server, you can specify the required database instance name to configure

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Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Strona 89 - Alerts — Reference

4. In the message Uninstalling OpenManage Essentials removes the OpenManage Essentials database. Do you want to retain the database?, click Yes to ret

Strona 90 - Alert Details

– Warning—This warning condition disables the Typical installation but not an Upgrade of the feature later during installation. Also, later during ins

Strona 91 - Alert View Filters

Setting Up and Configuring VMware ESXi 5Before setting up and configuring VMware ESXi 5, ensure that you have ESXi 5 build 474610 or later. If you do

Strona 92 - Summary — Alert View Filter

3Getting Started With OpenManage EssentialsLogging On to OpenManage EssentialsTo log on to OpenManage Essentials:• From the management station desktop

Strona 93 - Alert Actions

Figure 1. OpenManage Essentials Home Portal1. Logo and banner2. Menu items3. Console area4. Add a report to the home portal5. Save the current home po

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For more information on the:• Home portal, see OpenManage Essentials Home Portal Reference.• Device portal, see Devices Reference.• Discovery and inve

Strona 95 - E-Mail Configuration

• In report tables, use the drag and drop option or funnel options to filter for the required data and use right-click options to perform various task

Strona 96 - Device Association

• Tabbed Document—To move the component into a tab in the portal page.Select thecontrol to dock a floating component. You can create a tabbed view by

Strona 98 - Summary- Alert Action Details

4OpenManage Essentials Home Portal — ReferenceDashboardThis dashboard page provides a snapshot of the managed devices that include servers, storage, s

Strona 99 - Alert Categories

ContentsNotes, Cautions, and Warnings...21 About OpenM

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• PCI Device Information• Server Components and Versions• Server Overview• Storage Controllers• Task Status• ESX InformationDevice by StatusDevice by

Strona 101 - Alert Source

Field Description• Ranges-Select to filter based on the selected range.Task StatusProvides a list of currently executing and previously run tasks and

Strona 103 - Applications

5Discovering and Inventorying DevicesPerform Discovery and Inventory in order to manage your network devices.Supported Devices and ProtocolsTable 3. S

Strona 104 - Figure 4. System Update Page

Protocol / Mechanism Simple Network Management Protocol (SNMP)Windows Management Instrumentation (WMI)Web Services-Management (WS-MAN)Administrator he

Strona 105 - Viewing Comparison Results

Supported Operating Systems (Servers) Protocols and Features MatrixProtocol / Mechanism Intelligent Platform Management Interface (IPMI)Command Line I

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Supported Operating Systems (Storage) Protocols and Features MatrixTable 4. Supported Operating Systems (Storage) Protocols and Features MatrixProtoco

Strona 107 - Applying System Updates

Legend and Definitions• NS: Not Supported• Discovery: Capability to discover the device on the network.• Correlation: Capability to correlate:– Discov

Strona 108 - View Active Catalog

1. Details from the last discovery and inventory task run.2. Details of previously discovered and inventoried devices.3. Details of tasks and their st

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– To schedule the task to run at a later time, select Do not perform discovery or inventory, and refer to the Scheduling a New Discovery Task or Sched

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Dashboard...

Strona 111 - System Update — Reference

Discovery Speed Slider Bar This control, also known as the discovery throttle, controls how fast discovery occurs and how much network and system reso

Strona 112 - System Update

1. Click Manage → Discovery and Inventory → Common Tasks → Status Schedule.2. In Status Polling, select Enable Status Polling and provide the polling

Strona 114 - System Update Task

6Discovery And Inventory — ReferenceFrom the Discovery and Inventory Portal page, you can:• View graphical reports on devices and Dell servers discove

Strona 115 - All System Update Tasks

Field DescriptionInventory Last Run at Displays the time and date information for the last run inventory.Inventory Range Displays the IP Address range

Strona 116 - Select a Catalog Source

Field Description• Is equal to—Select to create the same as logic.• Is not equal to —Select to create the different from logic.• Is Less than—Select t

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the IP address, IP address range, or host name for the discovery process. For more information, see Discovery Configuration Options.Discovery Configur

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Field DescriptionImport Select this option to import host names and IP addresses from a file that is in CSV format. However, you can import only 500 l

Strona 119 - Managing Remote Tasks

SNMP Configuration OptionsField DescriptionEnable SNMP discovery Enables or disables the SNMP protocol for discovery range (subnet.)Get community Spec

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Field DescriptionPassword Provide password.Storage ConfigurationEnabling discovery of PowerVault MD or Dell|EMC arrays allows OpenManage Essentials to

Strona 122 - Linux Packages

Field DescriptionTrusted Site Select if the devices you are discovering is a trusted device.Certificate file Click Browse to traverse to the file loca

Strona 123 - Use Cases in Remote Tasks

Field DescriptionNOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application. The KG

Strona 124 - Device Capability Matrix

Field Description• Exclude range — 193.109.112.*• 193.104.20-40.*• 192.168.*.*• 192.168.2-51.3-91• Exclude range — 193.109.112.45-99• System IP addres

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Field DescriptionEnable Discovery Select to schedule device discovery.Configure Global Device Discovery interval Set the frequency of discovery in wee

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Inventory Schedule SettingsField DescriptionEnable Inventory Select to schedule inventory.Configure Global Inventory Polling Interval Set the frequenc

Strona 127 - Remote Tasks — Reference

Field DescriptionMinutes—Specify the number of minutes between device status polling cycles.The maximum discovery interval is 365 days, 23 hours, and

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7Managing DevicesOpenManage Essentials lists devices based on their types. For example, Dell PowerEdge servers are listed under the device type Server

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NOTE: If a DRAC or iDRAC is discovered, it is displayed under the RAC group and not under the Servers group. If both DRAC/iDRAC and corresponding Serv

Strona 131 - Command Line Task

• Device Summary• OS Information• Software Agent Information• NIC Information• Virtual Machine Host Product Information• RAC Device Information• Proce

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Non-Compliant Systems...

Strona 133 - Generic Command

Viewing System Event Logs1. Click Manage → Devices.2. Expand the device type and select Hardware Logs.Searching for DevicesRight-click All Devices at

Strona 134 - IPMI Command

4. In Device Selection, the selected devices are displayed. If required, add or remove additional devices. Click Next.5. Review the summary and click

Strona 135 - RACADM Command Line

3. Click the URL name to access the site.62

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8Devices — ReferenceThis page provides the following information:• List of devices based on the device type, for example, HA clusters, servers, and so

Strona 137 - Managing Security Settings

Alert DetailsField DescriptionSeverity Alert severity based on Normal, Critical, Warning, and Unknown.Acknowledged Flagged status for an alert.Time Ti

Strona 138 - Management Stations

Field DescriptionSource The Alert Source.Viewing Non-Compliant Systems To view non-compliant systems, click the Non-Compliant Systems tab.NOTE: Non-co

Strona 139 - Managed Nodes

• Delete a queryField DescriptionRun Existing Query Select this option and then select a query from the drop-down list.Delete Query Select to delete a

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Device Group ConfigurationField DescriptionName Provide name of the new group.Parent The device under which this group is created.Description Provide

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9Viewing Inventory ReportsOpenManage Essentials provides pre-defined reports for all discovered and inventoried devices. With these reports, you can:•

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Viewing Alert Trap Forward Action...83H

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Report DescriptionServer Components and Versions Identifies BIOS, driver, and firmware versions on all discovered and inventoried serversHard Drives I

Strona 145 - Frequently Asked Questions

Figure 3. NIC Information ReportExporting ReportsExporting a report enables you to manipulate and reformat the data. To export a report:1. In the Repo

Strona 147 - Customization Parameters

10Reports — ReferenceFrom Reports you can view the following:• Agent and Alert Summary• Server Overview• Server components and versions• Hard Drive In

Strona 148 - Discovery

Field DescriptionProcessor Speed The speed of the processor.Total Cores The total number of cores present in the system.Total Memory The total memory

Strona 149 - Inventory

Field DescriptionVendor The organization that supplies the hard drive.ESX InformationField DescriptionHost Name The unique system’s name that identifi

Strona 150 - Import Catalog

Field DescriptionFRU Part Number The industry specific number that differentiates the type of FRU.Memory InformationField DescriptionSystem Name Provi

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NIC InformationField DescriptionSystem Name The name of the system.System Type The system’s model name. For example, PowerEdge R710.NIC IP Address The

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Warranty InformationField DescriptionSystem Name The unique system’s name that identifies it on the network. Enable the proxy setting for the warranty

Strona 153 - Preferences — Reference

11Viewing Warranty ReportsWarranty information is available for devices with valid Service Tags, including clients, servers, switches, storage, and so

Strona 154 - Alert Settings

Viewing the System Update Page...

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12Managing AlertsWith OpenManage Essentials you can:• View alerts and alert categories• Manage alert actions• Configure alert log settingsViewing Aler

Strona 157 - Logs — Reference

Viewing Internal AlertsBefore viewing internal alerts, ensure that you enable internal health alerts in the Alert Settings of the Preferences tab. See

Strona 158 - Application Logs

Viewing E-Mail Alert ActionTo view the e-mail alert action:1. Select Manage → Alerts → Alert Actions.2. In Alert Actions, select Email.Viewing Alert I

Strona 159 - Extensions

5. (Optional) By default the alert view filter is always active. To limit activity, in Date Time Association, enter a date range, time range, or days,

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7. By default the Email Notification is always active. To limit activity, in Date Time Association, enter a date range, time range, or days, and then

Strona 161 - Right-Click Actions

Forwarding AlertsYou may want to consolidate alerts from multiple management stations to one management station. For example, you have management stat

Strona 162 - View Filters

NOTE: If the SNMP v2 alert is forwarded from MS1 to MS2, the remote host is displayed as MNv2 because MS1 parses the extra OID along with the forwarde

Strona 163 - Custom URL

Renaming Alert Categories and Alert Sources1. Click Manage → Alerts → Alert Categories.2. In Alert Categories, right-click any of the alert categories

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13Alerts — ReferenceThis page provides the following information:• Common Tasks– Alert Log Settings– New Alert View Filter– New Alert Application Laun

Strona 165 - Tutorials

Working With Sample Remote Tasks Use Cases...123Use Case

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Predefined Alert View FiltersThe following table lists the predefined alert view filters.Field DescriptionAll Alerts Select to view all the alerts.Cri

Strona 167 - Interface

Field DescriptionCategory The categorization of the alert.Source The name of the alert source definition.Description The message contained in the aler

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SeverityThis page provides a list of alert severity.Field DescriptionName Name of the item (applicable only for ignore action and view filter).Enabled

Strona 169 - Creating a Discovery Range

Field DescriptionAssociated Date Range The alert date range criteria used when matching alerts.Associated Time Range The alert time range criteria use

Strona 170 - Removing a Discovery Range

Field DescriptionNormal Select to include normal alerts.Warning Select to include warning alerts.Critical Select to include critical alerts.Applicatio

Strona 171 - Editing a Discovery Range

Field Description• Executable Name (with the full path): C:\temp\createTroubleTicket.bat• Argument: -arg1 –arg2When the alert action is triggered, it

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Field DescriptionTest Action Allows you to test the e-mail action.NOTE: After sending the test e-mail, verify that the e-mail was received successfull

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Select groups or devices from the tree, you can use the query option to create a specific criteria for the selection.Device Query OptionsField Descrip

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Field DescriptionNOTE: It is possible to input a date range and days selection that will never produce a result. For example, 9/1/11 and Monday - sinc

Strona 175 - Deleting a Group

Field DescriptionExecutable Name The name of the executable, script, or batch file to be used by the alert action.Arguments The command line arguments

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