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Strona 1 - Hardware Owner’s Manual

www.dell.com | support.dell.comDell™ PowerEdge™SC1430 SystemsHardware Owner’s Manualbook.book Page 1 Monday, June 5, 2006 1:51 PM

Strona 2 - Notes, Notices, and Cautions

10 About Your System• Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technica

Strona 3 - Contents

100 Troubleshooting Your SystemTroubleshooting a NICProblem• NIC cannot communicate with network.Action1Run the appropriate online diagnostic test. Se

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Troubleshooting Your System 1014Let the system dry thoroughly for at least 24 hours.5Close the system. See "Closing the System" on page 43.6

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102 Troubleshooting Your SystemTroubleshooting the System Battery Problem• System message indicates a problem with the battery.• System Setup program

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Troubleshooting Your System 103Troubleshooting a FanProblem• Systems management software or BIOS issues a fan-related error message.Action CAUTION: On

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104 Troubleshooting Your SystemAction CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the compon

Strona 8 - 8 Contents

Troubleshooting Your System 105dSwap the memory module in socket 1 with another of the same capacity. See "Installing Memory Modules" on pag

Strona 9 - About Your System

106 Troubleshooting Your System10Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.11Open the system.

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Troubleshooting Your System 1074Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.5Open the system. S

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108 Troubleshooting Your SystembOpen the system. See "Opening the System" on page 43.c Rotate the hard-drive carrier out of the system. See

Strona 12 - 12 About Your System

Troubleshooting Your System 1094Check the configuration settings, make any necessary corrections, and restart the system.If the problem is not resolve

Strona 13 - Connecting External Devices

About Your System 11Front-Panel Features and IndicatorsFigure 1-1 shows the controls, indicators, and connectors located on the system's front pa

Strona 14 - NIC Indicator Codes

110 Troubleshooting Your System6Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.If the problem persists

Strona 15 - Diagnostics Indicator Codes

Troubleshooting Your System 1115Visually inspect to ensure that each processor and heat sink are properly installed. See "Replacing the Processor

Strona 16 - 16 About Your System

112 Troubleshooting Your Systembook.book Page 112 Monday, June 5, 2006 1:51 PM

Strona 17 - System Messages

Running the System Diagnostics 113Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for t

Strona 18 - 18 About Your System

114 Running the System DiagnosticsWhen to Use the System DiagnosticsIf a major component or device in the system does not operate properly, component

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Running the System Diagnostics 115Selecting Devices for TestingThe left side of the Customize window lists devices that can be tested. Devices are gro

Strona 20 - 20 About Your System

116 Running the System Diagnosticsbook.book Page 116 Monday, June 5, 2006 1:51 PM

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Jumpers and Connectors 117Jumpers and ConnectorsThis section provides specific information about the system jumpers and describes the connectors on th

Strona 22 - 22 About Your System

118 Jumpers and ConnectorsFigure 6-1. System Board JumpersClearing CMOS Settings CAUTION: Only trained service technicians are authorized to remove t

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Jumpers and Connectors 1194Place the jumper plug on the RTCRST jumper and wait approximately 5 seconds.5Remove the jumper plug from the RTCRST jumper

Strona 24 - 24 About Your System

12 About Your System5 USB connectors (2) Connects USB 2.0-compliant devices to the system.6 power button The power button controls the DC power supply

Strona 25 - Alert Messages

120 Jumpers and ConnectorsSystem Board Connectors CAUTION: Only trained service technicians are authorized to remove the system cover and access any

Strona 26 - 26 About Your System

Jumpers and Connectors 121Table 6-2. System Board ConnectorsItem Connector Description1 CPU_0 primary processor connector2 CPU_1 secondary processor c

Strona 27 - Responding to Error Messages

122 Jumpers and ConnectorsDisabling a Forgotten PasswordThe password jumper on the system board enables the system password features or disables them

Strona 28 - System Setup Options

Getting Help 123Getting HelpObtaining Assistance1Complete the procedures in "Troubleshooting Your System" on page 95.2Run the system diagnos

Strona 29 - Setup program screen

124 Getting Helpwww.dell.com/la (Latin American countries)www.dell.ca (Canada only)• Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user

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Getting Help 125Dell Enterprise Training and CertificationDell Enterprise Training and Certification is available; see www.dell.com/training for more

Strona 31 - CPU Information Screens

126 Getting HelpRemember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 127). If possible, turn on your system b

Strona 32 - Integrated Devices Screen

Getting Help 127Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back of the computer):Express Service Code:Return Mat

Strona 33 - Exit Screen

128 Getting HelpContacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com•support.dell.com (support)For spec

Strona 34 - System Event Log

Getting Help 129Aruba Website: www.dell.com.awE-mail: [email protected] Supporttoll-free: 800-1578Australia (Sydney)International Access

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About Your System 13Back-Panel Features and IndicatorsFigure 1-2 shows the connectors located on the system's back panel.Figure 1-2. Back-Panel F

Strona 36 - Using the System Password

130 Getting HelpBelgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Website: support.euro.dell.comTech Support for XPS02 481 92

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Getting Help 131Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated Hardware and War

Strona 38 - Using the Setup Password

132 Getting HelpChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

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Getting Help 133Costa Rica Website: www.dell.com/crE-mail: [email protected] Support0800-012-0231Czech Republic (Prague)International Acc

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134 Getting HelpEl Salvador Website: www.dell.com/ecE-mail: [email protected] Support800-6132Finland (Helsinki)International Access Code:

Strona 41 - Installing System Components

Getting Help 135Germany (Frankfurt)International Access Code: 00Country Code: 49City Code: 69Website: support.euro.dell.comE-mail: tech_support_centra

Strona 42 - Inside the System

136 Getting HelpHong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comTechnical Support E-mail: [email protected]

Strona 43 - Closing the System

Getting Help 137Ireland (Cherrywood)International Access Code: 00Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_suppor

Strona 44 - Rotatable Hard-Drive Carrier

138 Getting HelpJamaica E-mail: [email protected] Support (dial from within Jamaica only)1-800-440-9205Japan (Kawasaki)International Acce

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Getting Help 139Korea (Seoul)International Access Code: 001Country Code: 82City Code: 2E-mail: [email protected]: 080-200-3800Support

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14 About Your System• Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turn

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140 Getting HelpMalaysia (Penang)International Access Code: 00Country Code: 60City Code: 4Website: support.ap.dell.comTechnical Support (Dell Precisio

Strona 48 - Hard Drives

Getting Help 141Netherlands (Amsterdam)International Access Code: 00Country Code: 31City Code: 20Website: support.euro.dell.com Technical Support for

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142 Getting HelpPoland (Warsaw)International Access Code: 011Country Code: 48City Code: 22Website: support.euro.dell.comE-mail: [email protected]

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Getting Help 143Singapore (Singapore)International Access Code: 005Country Code: 65NOTE: The phone numbers in this section should be called from withi

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144 Getting HelpSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comHome and Small BusinessTechnical

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Getting Help 145Tai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiP

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146 Getting HelpU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comE-mail: dell_direct_support@

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Getting Help 147U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (po

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148 Getting HelpU.S. Virgin Islands E-mail: [email protected] Support1-877-702-4288Venezuela Website: www.dell.com/veE-mail: la-techsuppo

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Glossary 149GlossaryThis section defines or identifies technical terms, abbreviations, and acronyms used in your system documents.A — Ampere(s).AC — A

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About Your System 15Diagnostics Indicator CodesThe four diagnostic indicator lights on the system front panel display error codes during system startu

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150 Glossarycm — Centimeter(s).cmos — Complementary metal-oxide semiconductor.component — As they relate to DMI, components include operating systems,

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Glossary 151expansion-card connector — A connector on the system board or riser board for plugging in an expansion card.F — Fahrenheit.FAT — File allo

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152 GlossaryKBps — Kilobyte(s) per second.key combination — A command requiring you to press multiple keys at the same time (for example, <Ctrl>

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Glossary 153NVRAM — Nonvolatile random-access memory. Memory that does not lose its contents when you turn off your system. NVRAM is used for maintain

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154 GlossaryROMB — RAID on motherboard.rpm — Revolutions per minute.RTC — Real-time clock.SAS — Serial-attached SCSI.SATA — Serial Advanced Technology

Strona 63 - Diskette Drive

Glossary 155TOE — TCP/IP offload engine. A technology to improve data-transfer performance over IP networks by allowing the operating system to offloa

Strona 64 - Installing a Diskette Drive

156 Glossarybook.book Page 156 Monday, June 5, 2006 1:51 PM

Strona 65 - 1 screws (4)

Index 157IndexNumbers5.25-inch driveinstalling, 68Aalert messages, 25Bbattery, 79system, 79troubleshooting the RAID card battery, 108troubleshooting t

Strona 66 - Optical and Tape Drives

158 Index158 IndexGguidelines for memory installation, 77Hhard driveinstallation guidelines, 48installing in the rotatable carrier, 50installing optio

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Index 159power supply, 81installing, 82processorremoving, 73Rrecommended tools, 41removingdiskette drive, 63expansion cards, 72memory, 79optical drive

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16 About Your System(blinking)off A processor mismatch exists. See "Troubleshooting the Microprocessors" on page 110.Table 1-4. Diagnostic I

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160 Index160 Indextroubleshooting (continued)expansion cards, 109external connections, 96hard drive, 107keyboard, 97memory, 103microprocessors, 110mou

Strona 70 - Expansion Cards

About Your System 17System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. Table 1-6 lists the syste

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18 About Your SystemAlert! Cable not detected in INTRUDER connector.The chassis intrusion switch is not connected to the system board.Verify that the

Strona 72 - Removing an Expansion Card

About Your System 19Alert! Processor thermal probe failure detected.The processor thermal probe has failed.See "Getting Help" on page 123.BI

Strona 73 - Microprocessor

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

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20 About Your SystemDiskette drive n seek failureIncorrect configuration settings in the System Setup program.Run the System Setup program to correct

Strona 75 - Replacing the Processor

About Your System 21General failure The operating system is unable to carry out the command.This message is usually followed by specific information.

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22 About Your SystemNo boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or hard-drive subsystem, or no boot disk

Strona 77 - Installing Memory Modules

About Your System 23PCI BIOS failed to install PCI device BIOS (Option ROM) checksum failure is detected during shadowing. Loose cables to expansion c

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24 About Your SystemThe amount of system memory has changedMemory has been added or removed or a memory module may be faulty.If memory has been added

Strona 79 - System Battery

About Your System 25Warning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

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26 About Your Systembook.book Page 26 Monday, June 5, 2006 1:51 PM

Strona 81 - Power Supply

Using the System Setup Program 27Using the System Setup ProgramAfter you set up your system, run the System Setup program to familiarize yourself with

Strona 82 - Installing the Power Supply

28 Using the System Setup ProgramUsing the System Setup ProgramTable 2-1 lists the keys that you use to view or change information on the System Setup

Strona 83 - Replacing the Cooling Fans

Using the System Setup Program 29Figure 2-1. Main System Setup Program ScreenTable 2-2 lists the options and descriptions for the information fields t

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Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Other Information You May Need . . . . . . . . . . .

Strona 85 - Replacing the Memory Fan

30 Using the System Setup ProgramCPU Information Displays information related to microprocessors (speed, cache size, and so on). Enable or disable Hyp

Strona 86 - Chassis Intrusion Switch

Using the System Setup Program 31CPU Information ScreensTable 2-3 lists the options and descriptions for the information fields that appear on the CPU

Strona 87 - Removing the Bezel

32 Using the System Setup ProgramIntegrated Devices ScreenTable 2-4 lists the options and descriptions for the information fields that appear on the I

Strona 88 - Replacing the Bezel

Using the System Setup Program 33System Security ScreenTable 2-5 lists the options and descriptions for the information fields that appear on the Syst

Strona 89 - Removing the Front I/O Panel

34 Using the System Setup ProgramSystem Event LogThe system event log records events that have been detected on your system. If you experience problem

Strona 90 - Replacing the Front I/O Panel

Using the System Setup Program 35System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on y

Strona 91 - Removing the System Board

36 Using the System Setup ProgramTo change or delete an existing password, you must know the password. See "Deleting or Changing an Existing Syst

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Using the System Setup Program 376Either reboot your system now for your password protection to take effect or continue working. NOTE: Password prote

Strona 93 - Installing the System Board

38 Using the System Setup Program4When prompted, type the system password.5Confirm that Not Enabled is displayed for the System Password option. If No

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Using the System Setup Program 39Deleting or Changing an Existing Setup Password1Enter the System Setup program and select the System Security option.

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4 Contents3 Installing System Components . . . . . . . . . . . . . . . . . . . . 41Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . .

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40 Using the System Setup Programbook.book Page 40 Monday, June 5, 2006 1:51 PM

Strona 97 - Troubleshooting the Keyboard

Installing System Components 41Installing System ComponentsThis section describes how to install the following system components:• Front drive bezel•

Strona 98 - Troubleshooting the Mouse

42 Installing System ComponentsInside the SystemIn Figure 3-1, the system cover is opened to provide an interior view of the system.Figure 3-1. Inside

Strona 99 - Troubleshooting a USB Device

Installing System Components 43Opening the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any

Strona 100 - Troubleshooting a Wet System

44 Installing System ComponentsFigure 3-2. Opening and Closing the SystemRotatable Hard-Drive CarrierRotating the Hard-Drive Carrier Out of the System

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Installing System Components 45Figure 3-3. Rotatable Hard-Drive Carrier Retention Mechanism5Press down against the card retention mechanism until it c

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46 Installing System ComponentsFigure 3-4. Rotating the Hard-Drive Carrier Out of and Into the SystemRotating the Hard-Drive Carrier Into the System1G

Strona 103 - Troubleshooting System Memory

Installing System Components 474Carefully tilt the front drive bezel away from the chassis and lift it out as shown in Figure 3-5.5To replace the fron

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48 Installing System ComponentsFigure 3-6. Removing and Replacing the Front Drive Bezel InsertHard Drives NOTE: The system’s drive configuration must

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Installing System Components 49Removing a Hard Drive from the Rotatable Carrier CAUTION: Only trained service technicians are authorized to remove th

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Contents 5Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76General Memory Module Installation Guidelines . . . .

Strona 107 - Troubleshooting a Hard Drive

50 Installing System Components NOTE: If you do not intend to replace the drive, it is highly recommended that you remove the drive from the guide br

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Installing System Components 51Figure 3-8. Installing a Hard Drive in a Drive Bracket NOTICE: SAS drives and SATA drives cannot be mixed in the system

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52 Installing System ComponentsFigure 3-9. Cabling a SATA Hard Drive in a One- or Two-Drive Configuration1 integrated SATA connector 2 SATA data cable

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Installing System Components 53Figure 3-10. Cabling a Hard Drive in the Drive Carrier (SAS or More Than Two SATA Drives)10Ensure that all connectors a

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54 Installing System Components13Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.See the documentation

Strona 112 - Troubleshooting Your System

Installing System Components 55Figure 3-11. Removing and Installing a Third Hard Drive NOTICE: If metal shields are present in your system configurati

Strona 113 - System Diagnostics Features

56 Installing System Components NOTE: Four mounting screws are required to install an optional third hard drive. If you purchase an upgrade from Dell

Strona 114 - Using the Custom Test Options

Installing System Components 57Figure 3-12. Cabling a Third or Fourth Hard Drive NOTICE: If metal shields are present in your system configuration, th

Strona 115 - Selecting Devices for Testing

58 Installing System ComponentsbPush the vented metal insert until it clicks into place and its metal tabs rest flush against the chassis surface.14Re

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Installing System Components 59Figure 3-13. Removing and Installing a Fourth Hard Drive NOTICE: If metal shields are present, they must be installed a

Strona 117 - Jumpers and Connectors

6 ContentsChecking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Troubleshooting IRQ Assignment Conflicts. . . . . . . .

Strona 118 - Clearing CMOS Settings

60 Installing System Components NOTICE: If the fan cable from the optional hard-drive carrier is not correctly connected to the FAN_HDD connector on

Strona 119 - Jumpers and Connectors 119

Installing System Components 61Figure 3-14. Installing a Fourth Hard Drive in the Optional Hard-Drive Carrier11Carefully insert the drive carrier into

Strona 120 - System Board Connectors

62 Installing System ComponentsFigure 3-15. Connecting the Cooling Fan for an Optional Fourth Hard Drive15Check all cable connections, and fold cables

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Installing System Components 6323Partition and logically format your drive before you proceed to the next step.See the documentation for your operatin

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64 Installing System ComponentsFigure 3-16. Removing or Installing a Diskette Drive7If the drive is being permanently removed, install a front drive b

Strona 123 - Getting Help

Installing System Components 653Unpack the replacement diskette drive, and prepare it for installation.4Check the documentation for the drive to verif

Strona 124 - Support Service

66 Installing System ComponentsOptical and Tape DrivesOnly an optical drive can be installed in the upper 5.25-inch drive bay. Either an optical or a

Strona 125 - Before You Call

Installing System Components 67Figure 3-18. Removing and Installing an Optical or Tape Drive NOTICE: If metal shields are present, they must be instal

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68 Installing System ComponentsInstalling an Optical or Tape Drive CAUTION: Only trained service technicians are authorized to remove the system cov

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Installing System Components 694Open the system. See "Opening the System" on page 43.5Remove the front drive bezel. See "Removing and R

Strona 128 - Contacting Dell

Contents 7Using the Custom Test Options . . . . . . . . . . . . . . . . . . . . . . . . 114Selecting Devices for Testing. . . . . . . . . . . . . .

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70 Installing System ComponentsExpansion CardsInstalling an Expansion Card CAUTION: Only trained service technicians are authorized to remove the sys

Strona 130 - 130 Getting Help

Installing System Components 71Figure 3-20. Removing and Installing an Expansion Card5If you are installing a new card, remove the filler bracket. NO

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72 Installing System Components NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the system cover

Strona 132 - 132 Getting Help

Installing System Components 73on the system board (see Figure 6-2 for the connector location). If your expansion card has two interface connectors, c

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74 Installing System ComponentsFigure 3-21. Installing and Removing the Heat Sink11Pull the socket-release lever 90 degrees upward until the processor

Strona 134 - 134 Getting Help

Installing System Components 75Figure 3-22. Installing and Removing a Processor13 Lift the processor out of the socket and leave the release lever up

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76 Installing System ComponentscWhen the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place,

Strona 136 - 136 Getting Help

Installing System Components 77General Memory Module Installation GuidelinesTo ensure optimal performance of your system, observe the following guidel

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78 Installing System ComponentsFigure 3-23. Installing and Removing a Memory Module6Align the memory module's edge connector with the alignment k

Strona 138 - 138 Getting Help

Installing System Components 7914 Run the system memory test in the system diagnostics. See "Running the System Diagnostics" on page 113.Rem

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8 Contentsbook.book Page 8 Monday, June 5, 2006 1:51 PM

Strona 140 - 140 Getting Help

80 Installing System Components5Remove the system battery. NOTICE: To avoid damage to the battery connector, you must firmly support the connector wh

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Installing System Components 81Power SupplyRemoving the Power Supply CAUTION: Only trained service technicians are authorized to remove the system co

Strona 142 - 142 Getting Help

82 Installing System ComponentsFigure 3-25. Removing the Power SupplyInstalling the Power Supply1Prepare the new power supply for installation.2Align

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Installing System Components 83Replacing the Cooling FansThe system incorporates three cooling fans, and a fourth fan is included with the optional fo

Strona 144 - 144 Getting Help

84 Installing System ComponentsFigure 3-26. Removing and Installing the Card Fan7Disconnect the front fan cable from the FAN_FRONT connector on the sy

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Installing System Components 85Figure 3-27. Removing and Installing the Front FanReplacing the Memory Fan CAUTION: Only trained service technicians a

Strona 146 - 146 Getting Help

86 Installing System Components8Reinstall the hard drive. See "Installing a Hard Drive in the Rotatable Carrier" on page 50.9Connect the car

Strona 147 - Printers, and Projectors

Installing System Components 87Figure 3-28. Removing and Installing the Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch1Align the chas

Strona 148 - 148 Getting Help

88 Installing System Components3 Rotate the hard-drive carrier out of the system. See "Rotating the Hard-Drive Carrier Out of the System" on

Strona 149 - Glossary

Installing System Components 894Reinstall the processor heat sink and shroud assembly. See "Replacing the Processor" on page 75.5 Rotate the

Strona 150 - 150 Glossary

About Your System 9About Your SystemThis section describes the physical, firmware, and software interface features that provide and ensure the essenti

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90 Installing System ComponentsFigure 3-30. Removing and Installing the Front I/O-PanelReplacing the Front I/O Panel CAUTION: Only trained service te

Strona 152 - 152 Glossary

Installing System Components 91dPlace the I/O panel board on the mounting bracket, routing the thermal diode cable under the board, and slide the boar

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92 Installing System Components6Disconnect the following cables from the system board. See Figure 6-2.• Two power-supply cables from the POWER1 and PO

Strona 154 - 154 Glossary

Installing System Components 93Figure 3-31. System Board Mounting Points11Carefully route any loose cables away from the edges of the system board.12G

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94 Installing System Components6Install the expansion cards and connect any cables. See "Installing an Expansion Card" on page 70.7Connect t

Strona 156 - 156 Glossary

Troubleshooting Your System 95Troubleshooting Your SystemSafety First—For You and Your SystemTo perform certain procedures in this document, you must

Strona 157 - Index 157

96 Troubleshooting Your SystemTroubleshooting IRQ Assignment ConflictsMost PCI devices can share an IRQ with another device, but they cannot use an IR

Strona 158 - 158 Index

Troubleshooting Your System 97Action1Check the system and power connections to the monitor.2Determine whether the system has an expansion card with a

Strona 159 - Index 159

98 Troubleshooting Your SystemTroubleshooting the MouseProblem• System message indicates a problem with the mouse.• Mouse is not functioning properly.

Strona 160 - 160 Index

Troubleshooting Your System 99Troubleshooting a Serial I/O Device Problem• Device connected to the serial port is not operating properly.Action1Turn o

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