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Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide
Introduction
Indicators, Messages, and Codes
Finding Software Solutions
Running the System Diagnostics
Troubleshooting Your System
Installing System Components
Installing Drives
Getting Help
Jumpers, Switches, and Connectors
I/O Connectors
Notes, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary in your User's Guide.
Information in this document is subject to change without notice.
©2004DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, Dell OpenManage, Dimension, Inspiron, OptiPlex, Latitude, Dell Precision, PowerApp, PowerConnect, Axim, and
DellNet are trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
August2004P/NP1778Rev.A00
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Podsumowanie treści

Strona 1 - Abbreviations and Acronyms

Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running

Strona 2 - System Board Jumpers

Figure B-6. USB Connector Pin Numbers Table B-6. USB Connector Pin Assignments Integrated NIC Connectors Each of the system's integrated NI

Strona 3 - System Board Connectors

Back to Contents Page  Introduction Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your sys

Strona 4 - Riser Card Connectors

Back to Contents Page  Indicators, Messages, and Codes Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Front-Panel Indicato

Strona 5 - SCSI Backplane Connectors

Table 2-2. Front-PanelLEDIndicators,Buttons,andConnectors Back-Panel Features and Indicators Figure2-2 shows the controls, indicators, and

Strona 6

SCSI Hard-Drive Indicator Codes If RAID is activated, two indicators on each of the hard-drive carriers provide information on the status of the S

Strona 7 -  I/O Connectors

Power Indicator Codes The power button on the front panel controls the power input to the system's power supplies. The power indicator can prov

Strona 8 - Parallel Connector

an error condition, remove the optional bezel to see further information provided by the status LCD. The LCD can display two lines of alphanumeric cha

Strona 9 - USB Connectors

E07F1 TEMP CPU n HOT Specified microprocessor is out of acceptable temperature range and has halted operation. See "Troubleshooting System Coolin

Strona 10 - Network Cable Requirements

System Messages System messages appear on the screen during system boot to notify you of a possible problem with the system. Table2-8 lists the sys

Strona 11 -  Introduction

Ensure memory in slots DIMM1_A and DIMM1_B, DIMM2_A and DIMM2_B, DIMM3_A and DIMM3_B match identically in size, speed, and rank. pairs of memory modul

Strona 12 - System Status Indicators

Back to Contents Page  Jumpers, Switches, and Connectors Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Jumpers—A General

Strona 13

Bus#nn/Dev#nn/Funcn Expected Link Width is n Actual Link Width is n PCIe card or expansion-card cage. Expansion-Card Cage" and "Expansion Ca

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System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

Strona 15 - LCD Status Messages

Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, befo

Strona 16

Back to Contents Page  Finding Software Solutions Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Before You Begin Troub

Strona 17

Back to Contents Page  IRQ2 Interrupt controller 1 to enable IRQ8 through IRQ15 IRQ3 Available IRQ4 Serial port 1 (COM1 and COM3) IRQ5 Remote access

Strona 18 - System Messages

Back to Contents Page  Running the System Diagnostics Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Using Server Administ

Strona 19

 1. Create a set of diagnostics diskettes from the Dell OpenManage Server Assistant CD. See "Using the Dell OpenManage Server Assistant CD"

Strona 20

Back to Contents Page 

Strona 21 - System Beep Codes

Back to Contents Page  Troubleshooting Your System Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Safety First—For You and

Strona 22 - Alert Messages

This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perf

Strona 23 - Before You Begin

Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of the system boar

Strona 24

 1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics." I

Strona 25 - From the Utility Partition

Troubleshooting a USB Device  Problem l System message indicates a problem with a USB device. l Device connected to a USB port is not operating p

Strona 26

 8. Close the system. See "Closing the System."  9. Reconnect the system to the electrical outlet, and turn on the system and attached

Strona 27 - Back to Contents Page

The system board holds the system's control circuitry and other electronic components. The processor and memory are installed directly on the s

Strona 28 - Checking the Equipment

 3. If you are working with a tower system, place the system on its side as shown in Figure5-2.  4. To remove the system cover, loosen the two

Strona 29 - Troubleshooting the Mouse

 2. Open the system. See "Opening the System."  3. Remove the expansion card cage from the system. See "Removing the Expansion-C

Strona 30 - Problem

 Problem l System message indicates a problem with the battery. l System Setup program loses system configuration information. l System date and

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l System status indicator is amber. l Systems management software issues a fan-related error message.  Action   1. Run the appropriate diagnost

Strona 32 - Inside the System

 6. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. a. Open the system. See "Opening the

Strona 33 - Opening the System

l Error message indicates a problem with the optional diskette drive.  Action   1. Enter the System Setup program and verify that the diskette co

Strona 34 - Closing the System

Table A-2.SystemBoardConnectors Riser Card Connectors See FigureA-5 for the location of the connectors on the riser card. Figure A-4. Rise

Strona 35

  1. Try using a different CD that you know works properly.  2. Enter the System Setup program and ensure that the drive's IDE controller i

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12. Close the system. See "Closing the System."  13. Reconnect the system to the electrical outlet, and turn on the system, including at

Strona 37

If the problem persists, see "Getting Help." Troubleshooting the Integrated RAID Controller  Problem l Error message indicates a problem

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Problem l Error message indicates a RAID controller problem. l RAID controller performs incorrectly or not at all.  Action   1. Run the appropr

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10. Remove all expansion cards installed in the system. See "Removing an Expansion Card" in "Installing System Components."  1

Strona 40

13. Close the system. See "Closing the System."  14. Reconnect the system to the electrical outlet, and turn on the system and attached

Strona 41

Back to Contents Page  Installing System Components Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide System Board Components

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 Replacing the System Battery   1. Enter the System Setup program and record the option settings on the System Setup screens. See "Using the

Strona 43

l Two processor cooling fans for each processor installed in the system (fans 1 through 4) l Two memory module cooling fans (fan 5 and fan 6) l T

Strona 44

Removing the Center Fan Bracket   1. Open the system. See "Opening the System" in "Troubleshooting Your System."  2. Remove

Strona 45

SCSI Backplane Connectors See FigureA-5 for the location and description of the connectors on the back of the SCSI backplane board. Figure A-5. Co

Strona 46 - System Battery

 Removing and Replacing the Back Fan Bracket To remove the back fan bracket, pull the upper edge of the bracket away from the system back panel, th

Strona 47 - Replacing the System Battery

 1. Slide the left and right edges of the bracket into the two corresponding channels on the inside of the system chassis back panel. See Figure6-7.

Strona 48 - Removing a Processor Fan

 Installing a Power Supply  1. If you are adding a second power supply, remove the power supply filler panel. See "Removing the Power Supply

Strona 49 - Removing a Memory Module Fan

Expansion Cards Your system supports up to seven full-length expansion cards, installed in connectors on a riser card. The expansion slots are confi

Strona 50

If two SCSI cables are connected, note their relative locations.  4. Unlock the expansion-card cage cam lever and rotate it to the vertical position.

Strona 51 - Power Supplies

Installing a Non-Hot-Plug Expansion Card  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 

Strona 52 - Installing a Power Supply

 4. Open the plastic expansion-card retainer adjacent to the back of the empty slot. See Figure6-14.  5. Remove the filler bracket on the slot

Strona 53 - Expansion Cards

 8. Close the expansion-card retainer.  9. Reinstall the expansion-card cage. See "Installing the Expansion-Card Cage."  10. Close

Strona 54

 Spare Bank Support If six identical single-rank memory modules are installed, the memory modules in bank 3 (DIMM3_A and DIMM3_B) can function as a

Strona 55

1. Open the system. See "Opening the System" in "Troubleshooting Your System."  2. To remove the memory cooling shroud, lift t

Strona 56 - Removing an Expansion Card

13. Close the system, reconnect the system to the electrical outlet, and turn on the system.  14. Assign a new system and/or setup password. To

Strona 57 - System Memory

11. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 1 through step 10 of this procedure, check

Strona 58 - Installing Memory Modules

 4. Wait 30 seconds for the heat sink to loosen from the processor.  5. Open the other heat sink retention lever.  6. If the heat sink has

Strona 59

socket identified by a corresponding triangle.  12. Install the processor in the socket. a. If the release lever on the processor socket is not po

Strona 60 - Processor

 7. Angle the RAC card so that its NIC connector inserts through the back-panel RAC card opening, and then straighten the card. See Figure6-20.

Strona 61

Back to Contents Page  Installing Drives Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Installing SCSI Hard Drives Ins

Strona 62 - Installing a RAC Card

Figure 7-2. Installing a SCSI Hard Drive  4. Insert the hard drive into the drive bay. See Figure7-2.  5. Close the hard-drive handle to lock

Strona 63

Figure 7-3. Installing and Removing the Diskette/Optical Drive Carrier  5. Remove the optical drive or optical drive filler plate from the carrier

Strona 64 -  Installing Drives

 8. Replace the optical drive or optical drive filler plate in the carrier. The pins on the carrier fit into the corresponding holes in the side of

Strona 65 - Removing a SCSI Hard Drive

 6. Install the new optical drive in the carrier. See Figure7-6. The pins on the carrier fit into the corresponding holes in the side of the dri

Strona 66

7. Remove the filler plate from the peripheral bay.  8. If the mounting rails are not attached to the drive, install them now.  9. Insert the

Strona 67

Back to Contents Page  I/O Connectors Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Serial Connector Parallel Connecto

Strona 68

 11. Replace the front bezel, if it was removed in step 2. See "Closing the System" in "Troubleshooting Your System."  12.

Strona 69

 8. Press on the memory module with your thumbs while closing the ejectors with your index fingers to lock the memory module into the connector. 

Strona 70 - Configuring the Boot Drive

¡ Connect SCSI channel B on the riser card (see FigureA-4) to connector SCSIB on the SCSI backplane (see FigureA-5). This channel controls drives

Strona 71 - RAID Configurations

Back to Contents Page  Getting Help Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise

Strona 72

support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific c

Strona 73 -  Getting Help

the system diagnostics.  4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diske

Strona 74 - Product Information

International Access Code Country Code City Code Anguilla General Support toll-free:800-335-0031 Antigua and Barbuda General Support 1-800-805-5924

Strona 75 - Contacting Dell

Customer Care (med./large business, government) toll-free:1-800-326-9463 Technical Support (Home Sales/Small Business) toll-free:1-800-847-4096 Tech

Strona 76

Country Code: 358 City Code: 9 E-mail Support (servers): [email protected]  Technical Support 0925331360 Technical Support Fax 092533138

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Country Code: 353 City Code: 1 Technical Support 1850543543 U.K. Technical Support (dial within U.K. only) 08709080800 Home User Customer Care 01

Strona 78

FigureB-2 illustrates the pin numbers for the serial connector and TableB-2 defines the pin assignments for the connector. Figure B-2. Serial Conne

Strona 79

Country Code: 352 Home/Small Business Sales (Brussels, Belgium) toll-free:080016884 Corporate Sales (Brussels, Belgium) 024819100 Customer Care (B

Strona 80

Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22

Strona 81

Technical Support Fax 0859005594 Sales 0859005185 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: su

Strona 82

Back to Contents Page  or toll-free:1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free:1-888-798-7561 Software and Peripherals

Strona 83

Back to Contents Page Dell™PowerEdge™2800SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronym

Strona 84 - Abbreviations and Acronyms

PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. FigureB-4 il

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