Dell PowerVault DP100 Instrukcja Użytkownika Pobierz pdf (Strona 20)

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 Getting Help

Dell™PowerVault™100SystemsHardwareOwner'sManual

Obtaining Assistance

Dell Enterprise Training and Certification

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

Obtaining Assistance

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

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1. See Troubleshooting Your System for information and procedures that pertain to the problem your computer is experiencing.

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2. SeeRunning the System Diagnostics for procedures on how to run Dell Diagnostics.

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3. Fill out the Diagnostics Checklist.

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4. Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See

Online Services for a more extensive list of Dell Support online.

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5. If the preceding steps have not resolved the problem, see Contacting Dell

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do

not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

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Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

l Dell Support websites

support.dell.com

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

l Dell Support e-mail addresses

[email protected]

la-[email protected] (Latin America and Caribbean countries only)

[email protected] (Asian/Pacific countries only)

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for

information on availability.

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