www.dell.com/supplies | support.dell.comDell™ Photo All-In-One Printer 924Owner’s ManualLook Inside For:• Ordering Supplies• Getting Started• Using th
10 CAUTION: SAFETY INSTRUCTIONSwww.dell.com | support.dell.com
About Your Printer 111About Your PrinterUnderstanding the Printer Parts143211765910812
12 About Your Printerwww.dell.com | support.dell.comPart: Description:1 Paper support Part that supports loaded paper.2 Paper guide Guide that helps
About Your Printer 13Setting Up Your Printer NOTE: The Dell AIO Printer 924 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional
14 About Your Printerwww.dell.com | support.dell.comUsing the Operator PanelThe operator panel buttons allow you to scan, copy, and customize document
About Your Printer 15Operator Panel MenusWhen you press the Menu button , the following menus appear. Press the Arrow buttons to scroll through the
16 About Your Printerwww.dell.com | support.dell.comCopy ModeMenu: Submenu item: Settings:Copy Copy • Color*•BlackCopies (use arrow buttons to specify
About Your Printer 17Scan ModeThe Scan submenu is only available if the printer is connected to a network adapter. If you choose Scan as the mode, you
18 About Your Printerwww.dell.com | support.dell.comTo choose paper size:1 With your document open, click File→Print.2 In the Print dialog box, click
About Your Printer 19Loading Paper1 Fan the paper.2 Center the paper on the paper support.3 Adjust the paper guides so both are resting against the ed
Ordering SuppliesYour Dell Photo AIO Printer 924 includes software installed to detect the ink levels in the printer. During a print job, a screen app
20 About Your Printerwww.dell.com | support.dell.comPrint Media GuidelinesLoad up to: Make sure:100 sheets of plain paper• The paper is centered betwe
About Your Printer 21Placing Your Document on the Scanner Glass1 Open the top cover.25 greeting cards, index cards, postcards, or photo cards• The pri
22 About Your Printerwww.dell.com | support.dell.com2 Place the document on the scanner glass. NOTE: Make sure the upper left corner of the front of t
Using the Printer 232Using the PrinterPrinting Printing a Document1 Turn on your computer and printer, and make sure they are connected.2 Load paper w
24 Using the Printerwww.dell.com | support.dell.comPrinting Photos1 Load the photo paper with the print (glossy) side facing up. For more information,
Using the Printer 25Print Borderless Photos1 For best results, load photo/glossy paper, and make sure the print side is facing up. For more informatio
26 Using the Printerwww.dell.com | support.dell.comPrinting Photos From a PictBridge-Compatible CameraYour printer supports PictBridge-compatible came
Using the Printer 274 Place the document you want to copy face down on the scanner glass and make sure the upper left corner of the front of the docum
28 Using the Printerwww.dell.com | support.dell.comCopying Photos Using Your Computer1 Turn on your computer and printer, and make sure they are conne
Using the Printer 29Changing Copy Settings1 Click Start→Programs or All Programs→Dell Printers→Dell Photo AIO Printer 924→Dell All-In-One Center.The D
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates e
30 Using the Printerwww.dell.com | support.dell.comScanningYou can scan with your printer using the printer operator panel or your computer.1 Turn on
Using the Printer 315 Open the Dell All-In-One Center by clicking Start→Programs or All Programs→Dell Printers→Dell Photo AIO Printer 924→Dell All-In-
32 Using the Printerwww.dell.com | support.dell.com7 In the Scan section, click See More Scan Settings.8 Click the Advanced button. 9 Click Display Ad
Using the Printer 33Editing Scanned Text Using Optical Character Recognition (OCR)Optical Character Recognition (OCR) software converts a scanned imag
34 Using the Printerwww.dell.com | support.dell.com6 In the How will the scan be used? drop-down menu, select To edit text (OCR and 300 DPI).7 Click S
Using the Printer 35Enlarging or Reducing Images or DocumentsIf you are using your printer with a computer, you can enlarge or reduce your document be
36 Using the Printerwww.dell.com | support.dell.comInstalling Microsoft Fax Console in Windows XP1 Click Start→ Settings→ Control Panel. Under Pick a
Using the Printer 3710 Click Next. NOTE: Steps 10–13 only occur if you enabled your machine to receive faxes in step 6.11 On the Called Subscriber Ide
38 Using the Printerwww.dell.com | support.dell.com4 In the Dell All-In-One Center you can either: •In the Scan or Fax section, send a single or multi
Using the Printer 39Viewing the Status of a Fax Using Fax Console or Fax Service Management1 Click Start→Programs or All Programs→Accessories→Communic
www.dell.com | support.dell.com
40 Using the Printerwww.dell.com | support.dell.com
Understanding the Software 413Understanding the SoftwareThe printer software includes:• Dell All-In-One Center — Allows you to perform various scan, c
42 Understanding the Softwarewww.dell.com | support.dell.com• Select the quantity and color of your copies.• Access troubleshooting and maintenance in
Understanding the Software 43Using Printing PreferencesPrinting Preferences allows you to change the various printer settings. You can change your pri
44 Understanding the Softwarewww.dell.com | support.dell.comPrinting Preferences TabsPrinting Preferences includes three main tabs. Tab OptionsPrint S
Understanding the Software 45Using Dell Picture Studio v2.0In Dell Picture Studio v2.0, you can explore digital photography and learn how to organize,
46 Understanding the Softwarewww.dell.com | support.dell.comIf your black ink cartridge is out of ink, you can choose to print black from the color in
Understanding the Software 47Removing and Reinstalling the SoftwareIf your printer does not function properly, or communication error messages appear
48 Understanding the Softwarewww.dell.com | support.dell.com
Ink Cartridge Maintenance 494Ink Cartridge MaintenanceReplacing Ink Cartridges Before performing any of the procedures listed in this section, read a
Contents 5Contents1 About Your PrinterUnderstanding the Printer Parts . . . . . . . . . . . . . . . . . . 11Setting Up Your Printer . . . . . . . . .
50 Ink Cartridge Maintenancewww.dell.com | support.dell.com3 Press down on the ink cartridge lever to raise each ink cartridge lid.4 Remove the old in
Ink Cartridge Maintenance 51 NOTE: The illustration below shows a black cartridge and a color cartridge (used for normal printing). For photo printing
52 Ink Cartridge Maintenancewww.dell.com | support.dell.com8 Snap each lid closed.9 Lift the printer unit, and hold the scanner support up while lower
Ink Cartridge Maintenance 53Aligning Ink CartridgesYour printer automatically prompts you to align the ink cartridges when they are installed or repla
54 Ink Cartridge Maintenancewww.dell.com | support.dell.comCleaning the Ink Cartridge NozzlesYou may need to clean the nozzles when:• White lines appe
Troubleshooting 555TroubleshootingFollow these tips when you troubleshoot your printer:• If the printer does not work, ensure that the printer is prop
56 Troubleshootingwww.dell.com | support.dell.comPrinter ProblemsSET YOUR PRINTER AS THE DEFAULT PRINTER.1 In Windows XP, click Start→Control Panel→ P
Troubleshooting 57General ProblemsFaxing ProblemsPaper ProblemsENSURE A PICTBRIDGE-ENABLED CAMERA IS NOT CONNECTED TO THE PRINTER.For more information
58 Troubleshootingwww.dell.com | support.dell.comError Messages and LightsThe following error messages can be found on your computer screen or operato
Troubleshooting 591100 Paper jam A paper jam exists in the printer.Clear the paper jam. For more information, see "Paper Problems" on page 5
6 ContentsChanging Copy Settings . . . . . . . . . . . . . . . . . . . . 29Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
60 Troubleshootingwww.dell.com | support.dell.comImproving Print QualityIf you are not satisfied with the print quality of your documents, there are s
Contacting Dell 616Contacting DellTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you.1 Call technical support
62 Contacting Dellwww.dell.com | support.dell.comContacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com•
Contacting Dell 63Country (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Lo
64 Contacting Dellwww.dell.com | support.dell.comAustria (Vienna)International Access Code: 900Country Code: 43City Code: 1Websi te: support.euro.dell
Contacting Dell 65Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated technical supp
66 Contacting Dellwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical S
Contacting Dell 67Czech Republic (Prague)International Access Code: 00Country Code: 420Websi te: support.euro.dell.comE-mail: [email protected]
68 Contacting Dellwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Websi te:
Contacting Dell 69GreeceInternational Access Code: 00Country Code: 30Websi te: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Tech
Contents 74 Ink Cartridge MaintenanceReplacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 49Aligning Ink Cartridges. . . . . . . . .
70 Contacting Dellwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Websi te: support.euro.
Contacting Dell 71Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Websi te: support.jp.dell.comTechnical Support (servers)
72 Contacting Dellwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin,
Contacting Dell 73MexicoInternational Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or
74 Contacting Dellwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Websi te: support.euro.dell.comE-mail: s
Contacting Dell 75Singapore (Singapore)International Access Code: 005Country Code: 65Websi te: support.ap.dell.comTechnical Support (Dimension, Inspir
76 Contacting Dellwww.dell.com | support.dell.comSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Websi te: support.euro.dell.c
Contacting Dell 77Ta iw anInternational Access Code: 002Country Code: 886Websi te: support.ap.dell.comE-mail: [email protected] Support (Op
78 Contacting Dellwww.dell.com | support.dell.comU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Websi te: support.euro.de
Contacting Dell 79U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014AutoTech
8 ContentsDell™ Software License Agreement . . . . . . . . . . . . . . . . 89Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 9
80 Contacting Dellwww.dell.com | support.dell.com
Appendix 817AppendixU.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems an
82 Appendixwww.dell.com | support.dell.comBRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRAN
Appendix 83POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL
84 Appendixwww.dell.com | support.dell.comLimited Warranties and Return PolicyLimited Warranty for Dell-Branded Hardware Products (U.S. Only)Dell-bran
Appendix 85How long does this limited warranty last?This limited warranty lasts for the time period indicated on your packing slip or invoice, except
86 Appendixwww.dell.com | support.dell.comWhat will Dell do?During the 90 days of the 90-day limited warranty and the first year of all other limited
Appendix 87• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_
88 Appendixwww.dell.com | support.dell.comYou must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Autho
Appendix 89Export RegulationsCustomer acknowledges that these Products, which may include technology and software, are subject to the customs and expo
CAUTION: SAFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONSUse the following safety guidelines to help ensure your own personal safety and to help pr
90 Appendixwww.dell.com | support.dell.comsuppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacem
Appendix 91Electromagnetic Compatibility is the ability of items of electronic equipment to function properly together in the electronic environment.
92 Appendixwww.dell.com | support.dell.com
Index 93IndexAAdvanced tab, 44aligning ink cartridges, 53Bborderless printing, 25buttons, operator panelCancel, 15down arrow, 14Power, 14CCancel butto
9494 IndexLloadingcards, 21envelopes, 20greeting cards, 21index cards, 21iron-on transfers, 21photo cards, 21photo paper, 21postcards, 21transparencie
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