
Dell PowerConnect W AirWave 7.2 | User Guide Performing Daily Administration in AWMS | 187
b. Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New
Triggers” on page181 to create a new trigger.
Delivering Triggered Alerts
AWMS uses Postfix to deliver alerts and reports via email because it provides a high level of security and queues
email locally until delivery. If AWMS is located behind a firewall, preventing it from sending email directly to a
specified recipient, use the following procedures to forward email to a smarthost.
1. Add the following line to /etc/postfix/main.cf:
relayhost = [mail.example.com]
where mail.example.com is the IP address or hostname of your smarthost
2. Run
service postfix restart.
3. Send a test message to an email address:
Subject: test mail
.
CC:
4. Press Enter.
5. Check the mail log to ensure mail was sent:
tail -f /var/log/maillog
Viewing Alerts
AWMS displays alerts and provides additional alert details in two ways, as follows:
1. The Alerts Summary table is one way to monitor and process AWMS alerts. The Alert Summary table is
available on the following AWMS pages, and is illustrated in Figure 127:
APs/Devices > List
Groups > Monitor
Home > Overview
Users > Connected or User Detail
Figure 127 Alert Summary Table Illustration
This table displays alerts as follows; select the alert Type to display alert details:
AMP Alerts—Displays details for all device alerts.
IDS Events—Displays details of all Intrusion Detection System (IDS) events and attacks under the
RAPIDS tab. You must have a RAPIDS license and be enabled as a RAPIDS user to see this page.
Incidents—Displays recent helpdesk incidents in which the incidents are open and associated to an AP.
For a complete listing of incidents, navigate to the Helpdesk > Incidents page.
RADIUS Authentication Issues—Displays RADIUS-related alerts for devices in the top viewable folder
available to the AWMS user. The detailed list displays the MAC address, username, AP, radio, controller,
RADIUS server, and time of each event. Alerts can be sorted by any column.
NOTE: The Incidents portion of this Alert Summary table only increments the counter for incidents that are open and associated to
a Device, Group, or Folder. Unassociated incidents are not are not counted in this Alert Summary. To view all incidents, including
those not associated to an AP, navigate to the Helpdesk > Incidents page.
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