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249 | Performing Daily Administration in AirWave Dell Networking W-AirWave 8.0 | User Guide
Field Description
Name Displays the user-editable name associated with the tag.
MAC Address Displays the MAC address of the AP that reported the tag.
Vendor Displays the vendor of the tag (Aeroscout, PanGo and Newbury)—display all or filter by type.
Battery Level
Displays battery information—filterable in drop-down menu at the top of the column; is not
displayed for Aeroscout tags.
Chirp Interval
Displays the tag chirp frequency or interval, filterable from the drop-down menu at the top of
the column. Note that the chirp interval from the RFID tag influences the battery life of active
tags as well as search times. If a tag chirps with very long chirp interval, it may take longer time
for the location engine to accurately measure x and y coordinates.
Last Seen Date and time the tag was last reported to AirWave.
Closest Device
The device that last reported the tag to the controller (linked to the AP monitoring page in
AirWave).
Table 123:
Clients > Tags Fields
l To edit the name of the tag, or to add notes to the tag's record, select the pencil icon next to the entry in the list. You
can then add or change the name and add notes like Maternity Ward Inventory or Chicago Warehouse, as two
examples.
l The Inactive Tag trigger can be used to generate an alert if a tag is not reported to AirWave after a certain interval.
This can help to identify lost or stolen inventory. For more information about enabling this trigger, refer to the
section "Monitoring and Supporting AirWave with the System Pages" on page 216.
Evaluating and Diagnosing User Status and Issues
If a WLAN user reports difficulty with the wireless network, the administration or Helpdesk personnel can view and
process related user information from the Client Detail and Diagnostic pages. This section describes these two pages.
l "Evaluating User Status with the Clients > Client Detail Page" on page 249
l "Evaluating Client Status with the Clients > Diagnostics Page" on page 253
Evaluating User Status with the Clients > Client Detail Page
The Clients > Client Detail page is a focused subtab that becomes visible when you select a specific WLAN user.
Access the Clients > Client Detail page by selecting the MAC Address link for a specific user from one of the
following pages:
l Clients > Connected
l Clients > All
l Home > Search page results or search field Client results that display the user MAC address
This page provides information for the wireless device, signal quality, and bandwidth consumption. It also includes AP
association history and current association status. If VisualRF is enabled in AMP Setup > General, this page provides a
graphical map of the user location and facility information. Finally, this page allows you to specify a client as a
"Watched" client to be included on a watched list. A watched list is a useful method for tracking performance metrics for
selected clients. For example, you might have a regular user who cites repeated connectivity issues when moving from
one room to another. Adding this client to a watched list allows you to more easily track this and other watched clients.
The Clients > Overview page provides information on speed and SNR trends for all watched clients.
Figure 150 illustrates the contents of Clients > Client Details page.
- Dell Networking 1
- W-AirWave 8.0 1
- User Guide 1
- Copyright 2
- Open Source Code 2
- Legal Notice 2
- Contents 3
- Using VisualRF 322 9
- Index 371 11
- Chapter 1 13
- Introduction 13
- Controller Configuration 14
- Instant Configuration 14
- VisualRF 14
- Master Console and Failover 15
- Administrative Roles 16
- Before You Begin 17
- Formatting the Top Header 17
- Customizing Columns in Lists 19
- Resetting Pagination Records 20
- Using the Pagination Widget 21
- Customizing the Dashboard 22
- Adding Widgets 23
- Available Widgets 23
- Available Widgets (Continued) 25
- Search Preferences 26
- AMP Setup > General 28
- General Settings 29
- Top Header Settings 31
- Search Method 31
- Home Overview Preferences 31
- Display Settings 31
- Device Configuration Settings 32
- AMP Features 33
- External Logging Settings 33
- Table 10: 35
- Firmware Upgrade Defaults 36
- Additional AMP Services 36
- Table 12: 37
- Performance Settings 38
- Creating AirWave Users 41
- AirWave User Roles 43
- Table 18: 45
- Table 19: 45
- (Continued) 46
- Configuring Whitelists 49
- Setting Up Single Sign-On 50
- Table 26: 56
- Setting Up Device Types 64
- Introduction to Cisco WLSE 65
- Initial WLSE Configuration 66
- Managing Devices 67
- Inventory Reporting 67
- Defining Access 67
- Grouping 67
- WDS Participation 68
- Primary or Secondary WDS 68
- Configuring ACS Servers 70
- PCI Auditing 73
- Requirement Description 74
- Table 38: 74
- Deploying WMS Offload 76
- Chapter 3 78
- Groups pages (Continued) 79
- AirWave Groups Overview 80
- Groups > List Columns 81
- NTP Fields and Default Values 88
- Best Practices Guide 89
- Table 54: 93
- Table 55: 95
- Table 57: 98
- Setting Default Description 101
- Table 62: 101
- Cisco WLC Group Configuration 104
- Comparing Device Groups 115
- Deleting a Group 116
- Modifying Multiple Devices 118
- Action Description 119
- Table 70: 119
- Device Discovery Overview 124
- Defining a Scan Set 126
- Running a Scan Set 127
- Table 72: 132
- Adding Universal Devices 134
- Unignoring a Device 135
- Monitoring Devices 136
- Filter icons 138
- Field Description 140
- Table 74: 140
- Table 75: 142
- Table 78: 145
- Issues Summary section 147
- 802.11 Radio Counters Summary 147
- Dell Networking W-Series 148
- ArubaOS User Guide 148
- Recent ARM Events Log 149
- Active BSSIDs Table 151
- Auditing Device Configuration 155
- Configuring AP Settings 158
- Table 84: 161
- Additional Settings 162
- Table 85: 163
- Figure 105 168
- Table 88: 171
- Group Templates 178
- Template Variables 179
- Viewing and Adding Templates 180
- Table 91: 182
- Configuring General Templates 183
- Using Template Syntax 185
- Using AP-Specific Variables 185
- Push_and_exclude Command 186
- Applying Startup-config Files 190
- WDS Settings in Templates 190
- Configuring a Global Template 194
- Group Name, ssid_1 196
- Subscriber 1, Value 0 196
- Introduction to RAPIDS 198
- Summary Description 199
- Table 94: 199
- Setting Up RAPIDS 200
- Classification Options 201
- Containment Options 201
- Defining RAPIDS Rules 203
- Device OUI Score 204
- Rogue Device Threat Level 204
- RAPIDS > Rules Page 205
- Properties Drop Down Menu 206
- Recommended RAPIDS Rules 207
- Column Description 209
- Table 103: 209
- Associations 211
- Score Override 212
- Using the Audit Log 214
- Additional Resources 214
- Chapter 7 216
- System pages (Continued) 217
- Triggers and Alerts 220
- Device Trigger types 223
- Backing Up AirWave 231
- Table 118: 235
- Overview of the Clients Pages 237
- Clients pages (Continued) 238
- Table 120: 241
- Clients > Tags Fields 249
- Overview of SOTI MobiControl 254
- Home pages 255
- Home pages (Continued) 256
- Section Description 257
- Table 126: 257
- Using the Home >UCC Page 259
- Call Quality 260
- Quality Correlation 260
- Call Volume 260
- UCC Chart Details 260
- The Home > Search Page 266
- Table 128: 268
- Top Header Stats 269
- Filter Level For Rogue Count 269
- Table 129: 270
- Logging out of AirWave 276
- Overview of AirWave Reports 278
- Defining Reports 281
- Field Default Description 283
- Table 134: 283
- Using Daily Reports 287
- Viewing Generated Reports 288
- Using Custom Reports 288
- Table 137: 291
- Using the IDS Events Report 300
- Using the Inventory Report 302
- Table 144: 303
- Using the Match Event Report 304
- Table 146: 307
- Using the New Clients Report 308
- Table 148: 310
- Using the Port Usage Report 312
- Switches table fields 313
- Using the RF Health Report 315
- Table 150: 317
- Using the VPN Session Report 318
- Emailing Reports to Smarthost 320
- Chapter 9 322
- Using VisualRF 322
- Features 323
- Useful Terms 323
- Starting VisualRF 324
- Basic VisualRF Navigation 324
- Network View Navigation 325
- Floorplan View Navigation 326
- Mesh View Navigation 327
- General Flash UI Preferences 329
- AP Flash UI Preferences 330
- Clients Flash UI Preferences 331
- Overlays Flash UI Preferences 331
- Server Settings 334
- Location Settings 335
- Table 156: 337
- Attenuation Settings 338
- VisualRF Resource Utilization 339
- Planning and Provisioning 340
- Creating a Floor Plan 342
- Editing a Floor Plan Image 342
- Sizing a Non-CAD Floor Plan 343
- Defining Floor Plan Regions 345
- Editing a Planning Region 349
- Floor Plan Properties 349
- Auto-Matching Planned Devices 351
- Increasing Location Accuracy 352
- Adding Exterior Walls 353
- Defining Stationary Devices 354
- Decreasing Grid Size 355
- Enabling Dynamic Attenuation 355
- Configuring Infrastructure 355
- Adding Client Surveys 357
- Pre-2006 Laptops 30 mW 358
- Post -2006 Laptops 100 mW 358
- RFID Tags 10 mW 358
- PDA 20 mW 358
- Desktop 100 mW 359
- Cisco Cards 100 mW 359
- Tracking Location History 360
- Floor Plans list columns 363
- Exporting a campus 365
- Importing from CAD 365
- Batch Importing CAD Files 365
- Pre Processing Steps 366
- Upload Processing Steps 366
- Post Processing Steps 366
- Common Importation Problems 367
- Pre-Conversion Checklist 367
- Process on Controller 367
- Process on AirWave 367
- VisualRF Location APIs 368
- About VisualRF Plan 369
- Table 166: 370
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